Delivery Partner

Role Description

The Delivery Partner will be a key player in our client engagement team, responsible for managing complex solution delivery and client satisfaction while ensuring the work is on strategy, on time, and within budget. The ideal candidate will have a strong technical background, having evolved from a technical, project management, or consulting background into delivery management, and will be skilled at driving scalable enterprise initiatives in a dynamic and entrepreneurial environment.

• Solution Delivery: Lead the strategic planning and implementation of complex solutions for clients across various sectors, ensuring alignment with business objectives and ROI expectations. This includes overseeing multiple delivery teams across multiple accounts.
• Client Engagement & Account Ownership: Build deep business and technology relationships across your accounts. Serve as the accountable owner for all contractual commitments, authoring SOWs, defining team composition, and ensuring delivery is on strategy, on time, and within budget while driving a culture of continuous improvement.
• Technical Leadership & Solution Design: Propose and advocate innovative, technology-driven solutions that drive market differentiation and efficiency. Develop and present detailed solution architectures, conduct architecture reviews and audits, and articulate ROI to client stakeholders.
• Project Management: Manage the engagement lifecycle, from lead management and bid qualification to solution development and execution, taking accountability for financial, commercial terms, sourcing, development, and business aspects.
• Team Leadership & Collaboration: Lead and grow delivery teams across multiple accounts, providing coaching, mentoring, and development support. Partner closely with product owners, architects, engineers, and QA to drive estimates, delivery plans, and retrospectives while proactively managing risks and issues.
• Client Education: Facilitate workshops, presentations, and discussions with client stakeholders to foster buy-in and understanding of proposed solutions.
• Industry Awareness: Stay ahead of industry trends, advancements, and best practices to improve our solutions and continuously advise clients on innovative approaches.
• Colleague Success & Performance Management: Position assigned Sparq colleagues on Client accounts for success by establishing clear expectations, providing regular coaching and support, and proactively addressing performance issues as they arise. Act as a trusted advocate for both the Client and the Sparq team member.
• Business Development through Delivery: Identify and surface new sales opportunities through ongoing delivery conversations with Clients. Ask leading questions to uncover unmet needs Sparq can address, and respond promptly when a Client raises a new priority or challenge. Serve as the first line of organic growth within your accounts.
• Commercial & Financial Accountability: Lead engagement renewal and rate negotiation discussions with Clients. Own Sold As Margin attainment for your portfolio, balancing competitive positioning with Sparq’s profitability targets. Maintain a strong command of the financial health of each engagement.

Qualifications

• Minimum of 10 years of experience in IT services/consulting or solution delivery management, with at least 5 years focused on complex solutions.
• Demonstrated ability to develop and implement strategic solutions, preferably with a background in IT consulting, technical project management, or solution delivery.
• Strong analytical and problem-solving skills, with the ability to translate complex concepts into clear, actionable strategies.
• Excellent interpersonal and communication skills, with a proven track record of building strong client relationships.
• Experience in building and leading geographically distributed delivery teams, including experience working with customers' distributed teams and defining the right target operating model.
• Exceptional organization, leadership, and stakeholder management skills, with the ability to manage multiple projects and stakeholders simultaneously.
• Self-motivated, flexible, multitasking, and reliable in delivering on time, with the ability to work in a fast-paced, highly entrepreneurial environment.
• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field or equivalent experience.
• Demonstrated experience owning client contract renewals, rate negotiations, and margin management within a services or consulting environment. Comfortable with financial accountability and fluent in the commercial dynamics of staffing and solution delivery engagements.
• Proven ability to identify and qualify organic growth opportunities within existing accounts. Comfortable asking discovery questions and converting client challenges into scoped opportunities, in partnership with Sparq’s sales team.

Benefits

• Opportunity to work alongside a talented, diverse team in a collaborative and creative environment.
• Ongoing investment in your growth through training, mentorship, and industry certifications.
• Hands-on exposure to cutting-edge technologies across multiple industries.
• Recognition programs and employee awards within an inclusive culture that celebrates great work, including our AI Innovators Program.
• Remote or hybrid work options.
• Competitive salary + bonus opportunities.
• Robust benefits package, matching 401(k) plan, and substantial PTO.
• Tuition reimbursement.

Equal Employment Opportunity Policy

Sparq is proud to offer equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. We are committed to providing equal employment opportunities and believe in an inclusive workplace. If you require reasonable accommodations to participate in the job application or interview process, please let us know by contacting View email address on remotive.com .