Medical Assistant

Benefits Competitive compensation based on experience Health, Dental & Vision insurance Paid time off Vision insurance Job Description We have multiple locations in the Metro Detroit area. Our main office is located in Troy, MI. This is an excellent opportunity for someone who enjoys being around others and can multi‑task. The Medical Assistant will be responsible for a variety of medical and administrative related tasks. This position requires excellent communication skills, strong organizational skills, and is customer service driven. Qualified candidates must be self‑motivated, well organized, a team player with a positive attitude, and have experience with EMR systems. Essential Position Function and Duties Perform all duties necessary to assist the medical staff in serving patients Schedule patient appointments following established guidelines and protocols set by administrative standards Prepare exam rooms Assess and record patient’s complete vitals, signs and past medical history in EMR system Perform ECGs Perform blood draws Assign patient to exam rooms and provide status checks periodically (when necessary) Retrieve/review patient charts ensuring all test results, labs, or other documentation is included in the chart prior to the patient seeing the provider for examination Ensure medical equipment, instruments, and exam rooms are cleaned/sanitized prior to each use Assist with venous insufficiency procedures as needed Ensure all bio‑hazard equipment, instruments, materials, PPE, etc. are properly disposed of Complete necessary forms for the providers to review and complete follow‑up, such as prescription call‑in or submission for the patient Assist Front Desk coverage as needed and directed by medical staff and management Answer phone calls and assist with phone triage Perform other functions as determined by the medical staff Customer Relations Treat guests, patients, physicians, and other employees with care, courtesy, and respect Respond quickly and appropriately to customer requests Look for and suggest ways to better meet customer needs Answer clinic communications system promptly and with courtesy and respect Teamwork Work cooperatively within own department and other areas Willingly accept additional responsibility – demonstrate cooperation at all times Respond quickly to request for assistance from provider, co‑worker and/or management staff Require to work closely with patients and associates Interact with other departments on problem‑solving efforts Accept feedback from patients, visitors, clinic employees, physicians and general public Education & Experience High School Diploma Medical Assistant Diploma (Preferred) or 2 years of experience BLS Certification Proficient with EMR systems Schedule 8‑hour shift Day shift Monday‑Friday; some Saturdays Locations – On Site Only Detroit, Taylor, Troy, & Rochester (location will vary depending on coverage and day) #J-18808-Ljbffr