Library Services Coordinator Rockford #2026-51

Job Description

The Library Services Coordinator oversees the day-to-day operation of a library including staff work direction collection management programming outreach and patron services. Leads efforts to meet regional strategic goals.

The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

1. Schedule train evaluate and coach library staff.
2. Assist with hiring new staff.
3. Provide customer service to patrons.
4. Manage local budget and cash payments.
5. Plan and implement library programs that reach diverse patron interests.
6. Promote the library with community groups.
7. Monitor the library building and work with the city on repairs and maintenance.
8. Track and report on library activities.
9. Manage the librarys collection of materials.
10. Build relationships with community partners of the library including local Library Boards City and elected officials Friends groups civic organization and others.
11. Ensure the library is safe and welcoming by managing the public areas.
12. Maintain the confidentiality of information.
13. Enforces library policies and procedures including Data Privacy the American Library Associations library Bill of Rights and the Freedom to View and Freedom to Read policy statements.

Job Qualifications

MINIMUM QUALIFICATIONS-

Education and Experience :

• Bachelors degree or equivalent. Masters degree in Library Science helpful.
• Library or customer service experience with some supervisory experience

Required Knowledge Skills and Abilities :
Diversity Equity and Inclusion

• Commitment to promoting and sustaining a positive equitable diverse and inclusive workplace culture
• Ability and experience in collaborating with and managing working relationships across a diverse range of individuals and groups

Technical Knowledge

• Demonstrated proficiency with computer software programs including Microsoft Office
• Demonstrated proficiency with technology devices
• Knowledge of research and information gathering techniques

Communication Interpersonal and Customer Service

• Exceptional written and oral communication skills
• Ability to develop a variety of community contacts collaborations and partnerships
• Ability to respond to emergencies and situations that may be stressful or difficult

Leadership and Management

• Ability to plan and assign work
• Ability to develop train and direct staff and volunteers
• Ability to work without close supervision while managing multiple priorities
• Ability to meet deadlines

Program and Project Development

• Ability to visualize plan and deliver creative and meaningful library programs and services

Other Abilities

• Ability to travel to headquarters or other locations
• Working environment may include frequent interruptions
• Interest in lifelong learning to stay abreast of new library services and trends

Supplemental Information

Our commitment to growth: GRRL is committed to helping our future and present staff develop preferred knowledge skills and abilities.

A successful candidate will have:

• Positive attitude and strong work ethic
• Enjoy working with people from diverse backgrounds
• Organizational interpersonal and time management skills
• Ability to self-direct and work as a team member
• Ability to meet deadlines and follow instructions
• Ability to foster positive working relationships and an inclusive workplace
• A desire to learn and develop skills and abilities
• Ability to be flexible and adapt to changes

Our commitment to diversity and inclusion-
GRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.

We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service being forward thinking and having a community focus that serves patrons from all socioeconomic educational literacy and cultural backgrounds.

Additional Information

To view complete job description and physical requirements click on Menu in the upper left corner of the page when applying online.

It is GRRLs policy to provide equal employment opportunity for all without discrimination on the basis of race color creed age religion national origin marital status disability sex sexual orientation familial status status with regard to public assistance local human rights commission activity or any other basis protected by law.

GRRL accommodates qualified persons with disabilities in all aspects of employment including the application process. If you believe you need a reasonable accommodation to complete the application process please contact Human Resources at or

Required Experience:

IC