Program Administrator

Responsibilities The Program Administrator (PA) will oversee and manage program pipeline and inquiries and will serve as main POC/liaison between the public, local program management, planning, internal project teams and the client. The PA is responsible for program tracking towards goal, weekly/monthly/annual reporting of program production, collecting, writing, and updating program documentation, and advising on proper utilization of both internal and external program resources. The PA will assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals/objectives. The PA ensures projects in the pipeline are thoroughly analyzed and conducts quality assurance reviews of projects. Must possess a can-do attitude and be willing to wear multiple hats. Requirements Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with up to 5 years of professional experience. Considered an emerging authority and SME in related discipline Eligibility to work in the United States. Residency within the State of New Jersey, preferably from regions identified by the state of New Jersey as Overburdened Communities. Ability to attend site visits throughout the State of New Jersey. Valid driver’s license. Strong computer and record‑keeping skills: proficiency in MS Office and use of Customer Relationship Management (CRM). Ability to work with culturally diverse customers and contractors effectively and respectfully. Excellent oral and written communications skills. Critical thinking, analytical, and problem‑solving skills. Team‑oriented, hands‑on, adaptive, and client‑focused. Excellent time management and organizational skills. #J-18808-Ljbffr