Office Administrator

Position: Office Administrator
Pay: From $15.00 per hour
Job description:
Job Purpose:
The Office Administrator ensures the smooth operation of daily office activities by managing administrative tasks, maintaining records, coordinating schedules, and providing support to staff and visitors. This role plays a critical part in ensuring efficiency, organization, and a professional environment within the office.
Location: Wilson, North Carolina
Hours: Full-time, Monday – Friday 9:00AM – 5:00PM

Reporting Relationships:
● Reports To: Clinical Manager
● Positions Supervised: None

Key Responsibilities:
● Manage incoming calls, route to appropriate personnel, and take accurate messages.
● Greet and assist visitors, vendors, and clients professionally.
● Handle mail distribution and internal correspondence.
● Maintain visitor logs and employee sign-in sheets.
● Assist in payroll distribution for staff and vendors.
● Oversee budgeting and ordering of office and food supplies.
● Maintain a welcoming and organized front lobby area.
● Distribute employment applications to walk-in candidates.
● Manage schedules for Therapists and Qualified Professionals (QPs), including appointment scheduling, rescheduling, and cancellations.
● Coordinate with Clinical Directors for intake and assessments.
● Track and process referrals, ensuring accurate documentation.
● Verify consumer insurance details and complete intake screenings.
● Process and input consumer information into Sharenote.
● Request and retrieve record numbers for client files.
● Prepare and assemble new client files before submission to the Medical Records
Department.
● Retrieve necessary documents from Medical Records for QPs.
● Maintain and organize client documentation.
● Complete and update NCTopps reports as needed.
● Review daily attendance logs for accuracy.
● Scan and submit Incident Reports and Grievance forms to QA/QI Management.
● Coordinate and manage weekly drug screenings.
● Perform other administrative duties as assigned.
Knowledge, Skills, Abilities, and Other Characteristics (KSAOs)
● Knowledge: Understanding of office operations, administrative procedures, and record management.
● Skills: Strong organizational and multitasking skills, attention to detail, and time management.
● Abilities: Effective problem-solving, ability to handle sensitive information with discretion, and ability to work independently or as part of a team.
● Other Characteristics: Strong work ethic, professionalism, and a customer-service-oriented mindset.

Qualifications & Requirements
● High school diploma, GED, or associate degree required.
● Strong organizational and multitasking skills.
● Excellent communication and interpersonal skills.
● Proficiency in office management software and tools.
● Ability to maintain confidentiality and handle sensitive information.
Work Environment & Conditions
● Standard office environment with no hazardous conditions.
● Requires extended periods of sitting, occasional lifting of office supplies, and use of a computer.
● Interaction with employees, visitors, and vendors on a regular basis.

About Noble Hearts HR

Noble Hearts HR is a certified MWBE-owned full HR and talent sourcing firm. With a team of 30+ years of combined experience, we bring serenity to non-profits, companies, and job seekers alike by focusing on the human part of human resources.

#HiringNow #OfficeAdministrator #AdministrativeAssistant #OfficeJobs #AdministrationJobs #FrontDeskJobs #ReceptionistJobs #OfficeSupport #CustomerServiceJobs #FullTimeJobs #WilsonNC #WilsonNCJobs #NorthCarolinaJobs
#NCJobs #HealthcareAdministration #MedicalOfficeJobs #AdministrativeCareers #CareerOpportunity #ApplyToday