Accounts Receivable Specialist

Accounts Receivables Specialist - Billing DepartmentThe Accounts Receivable (AR) Specialist supports the financial operations of our high-volume group by managing insurance and patient receivables. This role focuses on timely claim follow-up, payment posting, and collections, ensuring the practice maintains a healthy cash flow. The ideal candidate will have strong knowledge of medical billing processes and hands-on experience using Intergy Practice Management and EPIC EHR systems.Essential Functions/Responsibilities:Monitor, review, and follow up on outstanding insurance and patient account balancesProcess and post insurance and patient payments accurately within Intergy Practice Management systemUtilize EPIC EHR to review patient charts and ensure proper documentation supports billingResolve denied or underpaid claims by conducting appeals, adjustments, and resubmissionsPrepare and submit written or electronic appeals with appropriate documentation and follow-upMaintain thorough and up-to-date records of all appeals and communications with payersCommunicate with insurance carriers for claim status, eligibility, and payment discrepanciesCommunicate with insurance carriers to resolve underpaid, denied, or delayed claimsGenerate and analyze AR aging reports to identify priority accounts and escalate issues when necessaryAnalyze denial codes and EOBs to determine root causes and implement corrective actionCollaborate with billing and coding teams to ensure accurate CPT/ICD10 coding and clean claim submissionRespond to patient inquiries regarding billing, balances, and payment options professionally and accuratelyReconcile payments with Explanation of Benefits (EOBs) and electronic remittance advice (ERA)Track outstanding accounts, review aging reports, and resolve billing discrepanciesCall and email customers to secure payments and arrange workable payment plansMatch incoming payments to invoices and create reports for management on the status of unpaid accountsAssist clients with disputes, hardship requests, and questions regarding their paymentsProcess credit card payments from patients who call the office, and provide receipts and confirmation as needed. Maintain detailed and accurate documentation of collection activities in patient accountsStay informed about payer policy updates, coding changes, and cardiology-specific billing requirementsFollow HIPAA guidelines to maintain patient confidentiality and privacyQualifications:High school diploma or equivalent (required); Associate degree in Accounting, Healthcare Administration, or related field (preferred)Minimum 2 years of AR or medical billing experience in a specialty or cardiology practiceProficiency with Intergy Practice Management software (Greenway)Experience using EPIC EHR for clinical and billing reviewSolid understanding of insurance billing, denial management, and reimbursement proceduresKnowledge of Medicare, Medicaid, and commercial payer guidelinesFamiliarity with medical terminology, especially in cardiologyExcellent organizational, communication, and problem-solving skillsAbility to manage multiple tasks and prioritize in a fast-paced environmentDemonstrate ability to maintain high level of productivity, time management, organization, attention to detail, documentation skills and ability to resolve conflict in the work place.Able to make decisions using discretion and independent judgment.Able to prioritize and manage time to meet deadlines and time constraints.Pass a criminal background checkJob Type: Full-timeBenefits:401(k)Health insurancePaid sick timePaid time offWork Location: In personCompensation / Pay Rate (Up to): $22.00 - $26.00