Manager, Practice Solutions - Transactional

Develop and execute adoption strategies for assigned technologies, Transactional practices, and offices Understand lawyer and business-professional workflows, challenges, and priorities Identify technology use cases that improve efficiency, quality, consistency, collaboration, and client service Provide targeted training, communications, coaching, and workflow guidance Identify and address barriers to technology adoption Build relationships with practice leaders, product champions, and stakeholders Coordinate change-management activities across product launches, enhancements, and transformation initiatives Support responsible use of AI-enabled tools in accordance with firm policies, client obligations, and professional standards Develop and deliver practical, use-case-based training through sessions, demonstrations, workshops, office programs, coaching, and individual support Create user guides, workflow documentation, examples, and self-service resources Lead or coordinate implementation of assigned technology solutions Develop implementation plans covering engagement, testing, communications, training, launch, and post-launch support Coordinate cross-functional implementation activities across firm teams Facilitate user testing and workflow validation Monitor utilization and address adoption, workflow, and usability issues Serve as product owner for an assigned portfolio of legal technology and AI-enabled applications Develop product roadmaps, gather and prioritize requirements, and maintain a product backlog Coordinate releases, configuration changes, testing, communications, and training Resolve product, integration, performance, and usability issues with internal teams and vendors Engage Transactional practice leaders, lawyers, associates, professional support lawyers, and business professionals Conduct interviews, workshops, surveys, and workflow reviews Define and monitor adoption and utilization measures Provide regular updates and recommendations to the Director, Practice Solutions and stakeholders Partner with Knowledge Management, Innovation, Data Science, AI Engineering, Technology, Talent Development, Risk, Information Security, Privacy, Procurement, Finance, and Legal teams Maintain vendor relationships and coordinate vendor support, updates, roadmap discussions, and issue resolution Support product evaluations, pilots, renewals, and commercial reviews Maintain awareness of developments in legal technology and AI Requirements Bachelor’s degree or equivalent professional experience Three or more years of experience in change management, technology adoption, legal technology, training, or a related field Experience working in a law firm, legal department, legal technology company, or professional services environment Proven ability to guide professionals through technology and workflow change Strong stakeholder management, facilitation, training, communication, and project-management skills Ability to translate user needs into practical use cases and adoption plans Experience leading technology adoption within a law firm or legal environment preferred Experience supporting lawyers, practice groups, or geographically distributed teams preferred Formal change-management training, such as Prosci or

ADKAR

preferred Familiarity with legal technology and legal workflows preferred Experience using feedback and adoption data to improve utilization preferred Core Competencies Demonstrates expertise in change management and technology adoption within legal environments, focusing on stakeholder engagement, training, and the development of practical use cases. Proficient in coordinating cross-functional teams and implementing technology solutions to enhance efficiency and client service. Highest-signal resume keywords Change Management Technology Adoption Stakeholder Management Training Development Legal Technology ATS Optimization Keywords Hard Skills Change Management Technology Adoption Training Development Workflow Documentation User Testing Implementation Planning Product Roadmap Development Utilization Monitoring AI-Enabled Tools Support Legal Workflows Soft Skills Communication Facilitation Project Management Coaching Relationship Building Certifications & Qualifications Prosci ADKAR Industry Keywords Legal Technology Law Firm Professional Services Change Management Stakeholder Engagement #J-18808-Ljbffr Jobtailor