Citi Commerce, Senior Account Executive

Citi Commerce, Senior Account Executive

Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi's digital properties and partner placements. By combining Citi's scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers.

As the Senior Account Executive, you will serve as a senior, externally facing leader for the business, owning advertiser engagement and driving revenue growth. You will identify and execute against high-value opportunities and establish Citi as a credible and differentiated commerce media partner with brands, agencies, and strategic partners. As Citi scales this area, you will bring deep commerce media expertise to inform decisions across strategy, monetization, platform capabilities, and measurement.

Key Responsibilities

• Own and grow a portfolio of advertiser relationships, proactively identifying and pursuing opportunities across brand direct and agency channels
• Lead the end-to-end advertiser pitch process from initial outreach and discovery through proposal development, negotiation, and campaign commitment
• Set the structure of initial campaigns and proof-of-concept engagements, including pricing strategy, audience support levels, and measurement frameworks
• Act as a trusted strategic advisor to brands and agencies, translating complex client marketing objectives into tailored media solutions leveraging Citi's first-party data and closed-loop measurement
• Lead executive-level meetings with senior stakeholders at prospective and existing client organizations; build long-term partnerships that scale from initial engagements into recurring investment
• Represent Citi Commerce at industry events and forums; develop and maintain relationships across holding companies, independent agencies, and brand-direct marketing teams
• Maintain accurate pipeline reporting and track key commercial metrics including revenue attainment, deal velocity, and client retention
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications

Required

• 10+ years of experience in advertising sales, with a strong track record of closing complex, high-value deals with major brands and/or agencies
• Demonstrated experience working with advertising partners to ensure mutual success and drive long-term client growth
• Demonstrated experience selling media or advertising products with evolving capabilities, translating early-stage offerings into compelling client narratives
• Deep relationships across the advertising ecosystem, including holding company agencies, independent agencies, and brand-direct organizations
• Proven ability to build and maintain executive-level (C-suite and VP-level) relationships
• Experience in solution selling; strong commercial instincts with the ability to structure deals, negotiate terms, and close at scale
• Excellent verbal and written communication skills; comfortable in ambiguous, fast-moving, high-growth environments

Preferred

• Experience in commerce media, retail media, card linked offers, or financial services advertising strongly preferred
• Familiarity with first-party data, audience targeting, and closed-loop measurement (e.g., ROAS, spend lift, conversion attribution)
• Background in launching or scaling a new media product or advertising business unit
• Existing relationships with senior marketing decision-makers at Fortune 500 brands

Education

• Bachelor's/University degree required, Master's degree preferred