Help Desk Technician

Job Description

Job Description

Help Desk Technician

Exciting opportunity to become a Help Desk Technician for a leading manufacturing company in the Triangle! 

What You’ll Get:

As the Help Desk Technician, you will receive competitive compensation and benefits to include 401(k), medical/dental/vision insurance, STD & LTD, Health Savings Account, and much more!

What We Want:

As the Help Desk Technician, you are a dedicated customer service professional with at least 2 years of help desk experience. The ideal Help Desk Technician will have at least an associate’s degree and certifications, such as CompTIA, network+, a+, or security+. Experience with Active Directory and ticketing systems are a must. 

What You’ll Do:

As the Help Desk Technician, you will provide support for local and remote users for PC, server, telecommunication, network and mainframe applications, software, and hardware issues. You will maintain antivirus testing, assist with asset management of computer equipment, and set up new equipment. The Help Desk Technician will have a hand in any new software or hardware implementations.

Who We Are:

Innovative Talent Solutions is an established firm with over 20 years of combined experience in the staffing industry. ITS is a firm companies, candidates and employee’s trust. Job seekers depend on ITS to start and finish their job search because we make it priority to get to know our candidates, bringing out the best in them and finding the ideal position for their skills and expertise.

"The dedicated staff at Innovative Talent Solutions is determined to place candidates in a position where they can excel and make an impact in the workplace.  They act as a mentor during the interview and hiring process.  Once ITS places you in a position, they continue to monitor your progress with weekly check-ins.  I am employed at an outstanding company thanks to ITS."- Amanda W.

Apply Today!!  

Innovative Talent Solutions (ITS) is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on, but not limited to, age, race, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, religion, disability, or protected veteran status.