Technical Analyst

Technical Analyst Position

CTG is seeking to fill a Technical Analyst position for our client. Join a dynamic technical team supporting product evaluation, benchmarking, and technical demonstrations for industry technology media. In this role, you'll perform hands-on testing of computing hardware and software, develop technical documentation, analyze performance metrics, and collaborate with engineering and product teams to ensure products are ready for technical reviews. This is an excellent opportunity for someone with strong analytical skills, hardware and operating system knowledge, and a passion for emerging technologies.

Location: Morrisville, NC

Duration: 12+ months, with the possibility for extension

Duties:

• Perform technical evaluations and benchmark testing of computing hardware and software using industry-standard methodologies.
• Prepare systems for technical reviews and compare performance against competitive products.
• Develop reviewer guides, technical documentation, presentation materials, demo scripts, and testing procedures.
• Analyze benchmark results, document findings, and communicate performance insights through detailed reports.
• Present and demonstrate products, software, and solutions to technical and non-technical audiences both remotely and in person.
• Troubleshoot hardware and software issues and provide technical support during product evaluations.
• Collaborate with engineering, product development, and performance teams to resolve technical issues.
• Support media analysts with technical expertise throughout the product review process.
• Compare published review results with internal testing to validate accuracy and identify variances.
• Maintain testing equipment, laboratories, and benchmarking environments.
• Stay current on emerging technologies, competitive products, benchmarking tools, and industry trends.
• Attend technical briefings and manage confidential information in accordance with non-disclosure agreements.
• Travel as needed to support demonstrations and technical engagements.

Skills:

• Knowledge of Android, Linux, Microsoft Windows, and familiarity with Apple operating systems.
• Experience using AI tools to improve research, testing, documentation, and productivity.
• Understanding of network file protocols and computer networking concepts.
• Experience with hardware performance benchmarking and testing methodologies.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to translate complex technical concepts into clear documentation and presentations.
• Excellent written, verbal, and presentation skills.
• Proficiency with Microsoft Office and Windows-, Android-, and Chrome-based hardware platforms.
• Strong organizational skills with exceptional attention to detail.
• Customer-focused mindset and ability to work collaboratively across technical teams.

Education:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline, or an equivalent combination of education and professional experience.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.