Service Desk Analyst

Socket

Socket.dev in Morrisville, NC is seeking a Service Desk Analyst (French Language) to be the first contact for IT support. You will provide prompt technical assistance, troubleshoot hardware and software issues across Windows, macOS, and Linux, and help manage endpoints and accounts. You will document actions in ServiceNow or Jira, assist with AD/GPO, SCCM deployments, network tasks like VPNs and DNS, and collaborate with IT teams to resolve complex incidents, including server-related problems. #J-18808-Ljbffr

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Vacancy posted 7 hours ago

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