Office Manager

Bug House Pest Control OpportunityReady for your next career opportunity? Bug House is looking to hire you! As part of the Bug House Pest Control team, you'll be critical in helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader.We need your Next-Level Service Mindset at Bug House! You'll have more than a job—you'll have a career with growth potential and benefits that go beyond the basics. You'll receive all the tools you need to succeed. Plus, if there's one thing we know at Bug House Pest Control, it's that pests keep coming back, and that makes our industry recession resistant.No pest control experience is necessary, and you don't have to love bugs. You just have to love making people feel safe in their homes and we'll provide the training!With Bug House, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you! Benefits including a 401(k) with a company match. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That's a great place to start.Why you will love being an Office Manager at Bug House Pest Control:A role that matters: As a Customer Service Representative, you'll be the critical link between our customers and service professionals. Your contributions keep our operations running smoothly!Rewarding benefits: Enjoy a competitive salary, comprehensive benefits including a 401(k) with a company match, and much more.Making a difference: It's not just about solving pest problems — it's about making people's lives better. As part of our team, you'll help create healthier living and working environments.What Your Job Duties Will Include:Reflects our mission: Protect, defend and enhance the homes and lives of each clientSupervises office staff and office procedures, while reporting and tracking productivityCreates a culture of learning, which coaching both current and new CSR staff membersHandles customer complaint escalations for the branchProduces/Manages branch production reportsManages branch collections – credits and cancels accountsParticipates in branch office staffing process with HR and Service Center Operations ManagerWhat We Offer:A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.401(k) plan with company match, employee stock purchase plan.Paid vacation, holidays, and sick leave.Employee discounts.Industry-leading, quality training program.Why Choose Bug House Pest Control?Our company vision is to become a leader in the Georgia pest control services industry through training, technology, and service.The Pest Management Industry is growing – and is a recession resistant line of businessBug House is financially stable and growing subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GAQualifications:2 to 4 years of experience with Bug House Pest Control; including experience in operational functionsExcellent knowledge of Bug House systems such as Pest Pac, Teams, SharePoint, Outlook, etc.Minimum of high school diploma or equivalent requiredSelf-motivated and able to work in a fast-paced environmentActs with integrity by keeping commitmentsServes as a Bug House Brand Ambassador, always focusing on the highest level of professionalism and image standardsExcellent organizational, problem-solving, and customer service skillsDemonstrate coaching and development ability through strong written and verbal communicationBHPC is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer