Community Account Manager POST NUMBER: 482061

Location: Naples, FL
Pay: $72,000 annually

Overview:
We are seeking a highly motivated Community Account Manager with strong project coordination, communication, and relationship management skills to support customer experience initiatives. This onsite role requires the ability to manage multiple priorities, present effectively, and build meaningful connections with both internal teams and external customers.

Key Responsibilities:

• Manage multiple community accounts, projects, and customer relationships simultaneously
• Deliver presentations on services, processes, and updates to various audiences
• Provide exceptional customer support and resolve issues efficiently
• Build and maintain strong relationships with residents, property managers, and stakeholders
• Collaborate with cross-functional teams to achieve shared goals
• Support change management initiatives and process improvements
• Maintain accurate data entry and CRM records

Qualifications:

• 3–5 years of related experience or Bachelor’s degree in Business, Marketing, or similar field
• Strong communication, presentation, and organizational skills
• Ability to work in a fast-paced, dynamic environment
• Experience with CRM systems and Microsoft Office
• Telecommunications industry knowledge preferred
• Valid driver’s license and willingness to travel up to 40%

What We Offer:

• Competitive salary ($72K) strong benefits package
• Supportive, team-oriented environment
• Growth and development opportunities

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.