Staffing Coordinator - Home Care

Job Description

Job Description

About Integral Care Home Care

Integral Care Home Care is a growing home care agency dedicated to providing exceptional in-home care throughout New Jersey. We are seeking an organized, compassionate, and motivated Staffing Coordinator to join our team in Morristown. This is a fast-paced position that is essential to ensuring our clients receive outstanding care and our caregivers have the support they need to succeed.

Position Summary

The Staffing Coordinator is responsible for staffing new and existing home care cases, communicating with caregivers and clients’ families, resolving scheduling and service issues, and ensuring every case is staffed appropriately. The ideal candidate is a strong communicator, highly organized, and enjoys working with people in a fast-paced environment.

Responsibilities

* Staff new and existing home care cases with qualified caregivers.

* Build and maintain strong relationships with caregivers, clients, and their families.

* Communicate with caregivers and families to ensure satisfaction and address any concerns.

* Resolve caregiver, client, and family issues promptly and professionally.

* Coordinate schedule changes, call-outs, vacations, and emergency coverage.

* Ensure all client shifts are covered while maintaining continuity of care.

* Recruit, interview, and onboard caregivers as needed.

* Maintain accurate caregiver schedules, availability, and documentation.

* Work closely with nurses and the intake team to coordinate new admissions and ongoing care.

* Provide outstanding customer service and follow up to ensure quality care.

Qualifications

* Previous home care, staffing, scheduling, customer service, recruiting, or healthcare experience is a plus, but not required.

* Experience using HHAeXchange is preferred but not required.

* Excellent communication and interpersonal skills.

* Strong customer service and problem-solving abilities.

* Highly organized with the ability to multitask in a fast-paced environment.

* Comfortable speaking with caregivers, clients, and families throughout the day.

* Proficient with computers and Microsoft Office.

* Bilingual (English/Spanish) is a plus but not required.

Why Join Integral Care Home Care?

* Opportunity for professional growth and advancement.

* Friendly, supportive, and team-oriented work environment.

* Comprehensive training provided.

* Make a meaningful impact by helping families receive exceptional home care.

* Join a rapidly growing company committed to quality and compassionate care.

If you’re organized, enjoy helping people, and are looking to build a rewarding career in healthcare, we’d love to hear from you. Apply today and become part of the Integral Care Home Care team!