Program Analyst, Enrollment Services

Program Analyst, Enrollment Services

The Enrollment and Financial Services Department at West Valley College in Saratoga is seeking a talented Program Analyst to support Admissions and Financial Aid operations. Located in the heart of Silicon Valley, West Valley College is known for its dedicated staff, inclusive environment, and strong commitment to student success. Under the direction of the Dean of Enrollment Services, the Program Analyst provides specialized technical expertise and program support in the administration of admissions, records, and financial aid services. Responsibilities include informing and advising students and their families on eligibility requirements; assisting with application completion and documentation; reviewing and evaluating student files; and ensuring accurate updates to systems and records. The incumbent analyzes program and student needs in accordance with federal and state guidelines, reviews special circumstance requests, contributes to procedure review and process improvements, and ensures compliance with regulatory standards. The Program Analyst serves as a key technical resource for students, faculty, staff, and administrators by interpreting policies and procedures related to admissions, records, and financial aid services. Responsibilities include generating and analyzing reports; reconciling financial and statistical data; monitoring automated systems; troubleshooting issues; and coordinating solutions with information systems staff. The position also supports program development and compliance efforts, maintains timelines and communications regarding deadlines, and collaborates with campus and external partners to ensure effective program implementation. The ideal candidate demonstrates strong analytical skills, attention to detail, and a commitment to equity and student-centered service. Applicants who possess the knowledge, skills, and lived experiences to effectively serve a culturally diverse student population are strongly encouraged to apply.

Assignment - 100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of August 2026. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit. Work Location: West Valley College, Saratoga, CA IMPORTANT NOTE: This is a grant-funded position, and position is contingent upon the grant being renewed each funding cycle.

Salary and Benefits - Anticipated Hiring Range: $8,785.25 $9,608.50 monthly (WVMCEA Salary Schedule, Range 67, Steps A-C). Benefits include: Employer-contributed medical, dental and vision for employee, spouse, and/or dependents. Employer-paid long term disability for employee. Employer-provided life insurance. 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year. 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually. 12 days sick leave accrued annually. Personal necessity leave and personal business leave. Educational growth incentive program from $45 to $225 monthly. $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service. CalPERS retirement. Position is union affiliated.

Minimum Qualifications - Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Equivalent to possession of a Bachelor's degree from an accredited college or university with major course work in business administration, public administration, social science, or a field related to specific area of assignment; AND Two years of responsible technical or professional experience in a student service-oriented program at a college or university. AND Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

Desired Qualifications - The ideal candidate will also demonstrate the following desired qualifications: Bilingual candidates strongly encouraged to apply

West Valley - Mission Community College District