Management Analyst, Social & Multimedia

Position Title Management Analyst, Social & Multimedia Assignment 100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of August 24, 2026. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit. Work Location: Mission College, Santa Clara, CA Salary and Benefits Anticipated Hiring Range: $9,387.67–$10,262.58 monthly ( WVMCEA Salary Schedule, Range 70, Steps A-C). Benefits include: Employer-contributed medical, dental and vision for employee, spouse, and/or dependents. Employer-paid long term disability for employee. Employer-provided life insurance. 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year. 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually. 12 days sick leave accrued annually. Personal necessity leave and personal business leave. Educational growth incentive program from $45 to $225 monthly. $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service. CalPERS retirement. Position is union affiliated. Minimum Qualifications Experience: Two years of responsible technical or professional administrative experience in a college or university environment. Education: Equivalent to possession of a Bachelor’s degree from an accredited college or university with major coursework in business administration, public administration, social science, computer science, or a related field. Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Desired Qualifications Experience developing and executing social media strategies in a higher education or public sector environment. Demonstrated success creating high-performing multimedia content (video, reels, motion graphics) that drives engagement and enrollment outcomes. Ability to capture high-quality photographs and video content at campus events, programs, ceremonies, and college activities for use in social media, marketing campaigns, publications, websites, and other institutional communications. Experience managing multiple social media platforms with consistent brand voice and strategic messaging. Familiarity with AI-powered tools for content creation, scheduling, analytics, and social listening. Experience using social media management platforms such as Sprout Social, Hootsuite, or similar tools. Knowledge of digital marketing strategies, including audience targeting, campaign planning, and performance optimization. Experience collaborating with cross-functional teams to support institutional goals and initiatives. Experience mentoring or supervising student workers, interns, or content contributors. Understanding of accessibility standards (WCAG 2.1) and inclusive communication practices. Ability to analyze data and translate insights into actionable content and strategy improvements. Experience managing livestream or live event coverage for institutional, educational, or public-facing events. Knowledge of photography, lighting, audio capture, and short-form mobile video production techniques. Experience developing multimedia and social media content that supports student recruitment, enrollment, and engagement campaigns. Familiarity with accessibility standards for video and digital media content, including captioning, transcripts, and alternative text. Knowledge and Abilities Knowledge of pertinent federal, state, and district laws, codes and regulations. Knowledge of tools, techniques and terminology used in statistical data analysis. Knowledge of principles and practices of modern office management and recordkeeping. Knowledge of operation, procedures, and policies of college instructional programs. Knowledge of software programs and database systems relevant to area of assignment. Abilities include: Analyze existing work processes and develop improved methodologies and procedures. Provide technical and functional supervision to less experienced staff. Function as project manager, providing liaison to other district and/or college faculty and administrators. Plan, coordinate and conduct analytical studies and surveys related to assigned department programs and activities. Continuously know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Provide information and analyses in verbal or written form to district administrators, faculty and staff. Maintain comprehensive databases; coordinate software or database problems with information technology staff. Use sound judgment in recognizing scope of authority. Operate and use modern office equipment including computers and applicable software. Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities. Utilize appropriate safety procedures and practices for assigned duties. Communicate effectively orally and in writing. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Establish and maintain effective, cooperative, and collaborative working relationships with others. Examples of Duties and Responsibilities Plan, coordinate, and conduct administrative and operational analysis; recommend solutions based on findings. Design, develop, and coordinate implementation and evaluation of departmental administrative and operational systems and procedures. Create and maintain databases from a variety of internal and external sources; monitor development and input of data. Monitor and analyze changes to laws, regulations, and procedures relative to area of assignment; interpret, explain, and disseminate information on pertinent regulations to administrators, faculty and staff. Provide leadership and coordination of projects in area of assignment; liaise with other district and/or college departments and divisions, faculty and administrators to ensure updated information is available and presented on the web site. Provide work direction and assessment to technical and administrative support staff and students. Audit, input and validate relevant data in various software programs; maintain a website, college events calendar, digital signage, social media, and external advertising; produce materials for class schedule and collateral material. Coordinate a variety of information and resources for department administrators and faculty. Prepare and maintain a variety of federal, state, district, and college reports and surveys. Build and maintain positive working relationships with co-workers, other district employees, and the public using principles of good customer service. Foster an environment that embraces diversity, integrity, trust, and respect. Be an integral team player, which involves flexibility, cooperation, and communication. Perform related duties as assigned.

EEO STATEMENT

West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws. #J-18808-Ljbffr University of California