Collections Specialist

Job Description

The Wall Group, a division of WME Fashion, is seeking a detail-oriented Collections Specialist to support the Accounts Receivable and Finance teams. This role is responsible for managing outstanding receivables, maintaining accurate cash application records, and partnering with internal booking teams and external clients to ensure timely payment of invoices. The ideal candidate is highly organized, proactive, and comfortable working with a high volume of invoices across fashion, beauty, and production clients.

Key Responsibilities

Accounts Receivable & Collections

• Monitor and manage the AR aging report to identify overdue invoices

• Perform proactive collections outreach via email and phone to clients regarding outstanding balances

• Follow up on invoices with brands, production companies, agencies, and accounting teams

• Maintain detailed records of collection efforts and payment status

Cash Application & Reconciliation

• Apply incoming payments accurately to invoices in the accounting system

• Investigate and resolve unapplied cash and payment discrepancies

• Review bank deposits, wires, ACH, and check payments to ensure proper allocation

• Identify and escalate payment issues such as short pays, duplicate payments, or bounced checks

Client & Portal Management

• Submit invoices and track payments through client portals (Coupa, Ariba, etc.)

• Update vendor and banking information within client systems as needed

• Work with clients to resolve portal related payment delays

Internal Coordination

• Partner with billing, booking teams, and finance to resolve invoice disputes

• Review refunds, credit memos, and invoice adjustments to ensure proper processing

• Coordinate with Treasury on payment tracking and deposit confirmations

Reporting & Analysis

• Maintain AR aging schedules and provide updates to finance leadership

• Assist with month end close by ensuring receivables and cash application are accurate

• Identify trends in late payments and recommend improvements to the collections process

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 3 to 5 years of experience in Accounts Receivable or Collections

• Experience managing high volume invoices and client collections

• Strong attention to detail and problem solving skills

• Excellent written and verbal communication skills

• Experience working with ERP systems (SAP preferred)

• Experience with client invoicing portals such as Coupa or Ariba is a plus

• Proficiency in Excel