Director of Business Development

Job Title: Director Sales and Business Development
Location: Fairfield and New Haven Counties
Employment Type: Full Time
Salary Range: Generous base salary + commission!
Department: Healthcare

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Position Summary: The Director of Business Development to achieve and maintain maximum occupancy and total revenue potential. This role requires independent thinking and creative efforts in identifying, targeting, establishing, and maintaining professional referral development partnerships. The Director of Business Development is responsible for leading the external efforts to convert qualified prospects into permanent residents through engagement and attraction from outreach efforts and professional partnerships.

Job Responsibilities:

• Professional Network Outreach :

  • Independent discretion and authority to generate new potential professional partnerships by conducting targeted outreach and actively participating in relevant networks within Connecticut.

  • Conceptualize, compose and execute a comprehensive, strategic engagement plan for the professional network related to senior living on the Upper East Side and other surrounding neighborhoods, including community outreach and educational activities for creating referrals. 

  • Independent management and execution of the end-to-end process of meeting, identifying opportunities for collaboration and partnership, evaluating, negotiating, and executing on next steps for referrals.

  • Must generate 8-12 professional referrals per month.

• Strategic Partnerships :

  • Discretion to develop Strategic Partnerships within the physician networks, hospital executives, executive geriatric professionals and organizations, high net worth financial advisors, high net worth real estate agents/brokers, elder care attorneys/advisors and other relevant professionals in order to generate referrals.

  • Discretion to develop Strategic Partnerships with executives in competitive markets for collaboration.

  • Establish key performance indicators that will determine the ultimate success of each partnership.

  • Nurture and grow the existing partnerships to ensure strategic referral goals are being met.

  • Proactively engage professional partners on a regular basis through meetings and networking to stay “top of mind.”

  • Lead strategic thinking on the execution of high-level professional networking events.

• Sales :

  • Assist in ensuring sales goals are met by the collective efforts of thoughtfully secured appointments with C-Suite and other targeted professionals.

  • Drive sales pipeline thru partnerships and professional relationships.

  • Responsible for regularly meeting the sales metrics and benchmarks as set by company standards.

• Collaboration and Communication :

  • Strong peer collaboration with General Manager, Director of Leasing, Leasing Agents and other team members. 

  • Work collaboratively with the key internal stakeholders across our executive, clinical, strategy, operations, marketing, sales, and other teams to ensure close alignment on professional partnerships.

  • Coordinate outreach meetings for other key staff including General Manager, Director of Integrated Care, or Sales Team Members.

  • Collaboration with the Director of Leasing on sales and marketing goals.

• Public and Client Relations :

  • Approach all encounters with potential residents and associates in a friendly, service-oriented manner

  • Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented

  • Displays patience, tact, enthusiasm and a cheerful disposition

  • Promote Inspir in a positive manner and effectively communicate the organization’s values to residents, visitors, co-workers and the community

  • Provide education, support and resources to caregivers and professionals

  • Provide outreach and create networking opportunities with professionals

• Systems :

  • Effectively use CRM to maintain a high-quality outreach and sales effort.

Education/Experience/Licensure/Certification:

• Excellent customer service and public relations skills; public speaking and presentation
• Proven record of identifying and developing professional referral sources
• Hospitality and customer service
• Keen desire to serve seniors
• Five years sales/marketing experience with a proven track record
• Effective problem solving skills
• Creative approach to goals and problems
• Experience working with seniors preferable
• Demonstrates proficiency in:
• Microsoft Office 
• YARDI or equivalent CRM

Why You’ll Love Working With Us:  

• Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
• HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
• Growth Opportunities: We promote and foster career development and continuous learning.
• Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you! 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.