Front Desk and Administrative Coordinator

Front Desk and Administrative Coordinator FAMICOS FOUNDATION | Posted Feb 16 Full-time Cleveland Unknown About the Role The Front Desk & Administrative Coordinator serves as the first point of contact for Famicos Foundation, supporting a welcoming, professional, and service-oriented environment. This role combines front desk reception with administrative and office coordination responsibilities, ensuring smooth daily operations while supporting staff, residents, and visitors. Key Responsibilities Serve as the primary point of contact for visitors, residents, and callers, providing a customer-focused experience. Answer, screen, and route phone calls; provide accurate information or referrals as appropriate. Coordinate calendars, scheduling, and logistics for staff and community-related activities. Receive, sort, and distribute mail, packages, and documents. Maintain and update spreadsheets, records, databases, and administrative files. Receive, document, and route maintenance requests and work orders. Collect and record rent payments, issue receipts, and maintain accurate transaction logs. Provide administrative support to staff and assist residents with property management applications and inquiries. Maintain a clean and organized front desk and lobby area. Manage office supplies, inventory, and ordering; oversee office equipment and coordinate maintenance or repairs. Schedule and coordinate vendors related to office operations and equipment servicing. Support onboarding of new employees by orienting them to office procedures and systems. Assist leadership and team members with special projects and administrative needs as assigned. Qualifications High school diploma or equivalent required; associate degree or equivalent experience preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), including calendar management and scheduling tools. Strong data entry skills with a high level of accuracy and attention to detail. Excellent communication, customer service, and interpersonal skills. Ability to maintain confidentiality, professionalism, and sound judgment. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Skills & Attributes Highly reliable, organized, and detail-oriented. Professional, approachable, and service-driven demeanor. Strong follow-through and time management skills. Team-oriented with a positive and solution-focused attitude. Consistent attendance and dependability. Why Join Us? At Famicos Foundation, you’ll join a team that values integrity, collaboration, and community impact. Your work will directly support our mission to strengthen Cleveland neighborhoods by ensuring a welcoming, well-organized, and responsive office environment that serves both residents and staff. #J-18808-Ljbffr SupportFinity™