Director - Supply Chain Planning - Retail

Director - Supply Chain Planning - Retail Job Description Role: Director, Supply Chain Planning for Retail. Location options: Dallas, TX / Chicago, IL / Boston, MA. Roles & Responsibilities Manage and guide the team of demand planners, supply planners and inventory analysts that provide supply chain planning business services to our retail customers – Forecasting, DC Ordering, Store Replenishment, Allocation, Promotional & Seasonal Planning, and overall Inventory Management activities. Lead the TCS supply chain planning team meetings to exceed KPIs such as forecast accuracy, forecast bias, fill rate, store in‑stock %, days of supply, aged inventory, shrink, etc. for our customers. Work with customer leadership across merchandising, planning, supply chain and store operations to forecast demand and inventory flow, aligning with DC and network capacity. Lead and mentor the team to identify and execute continuous improvements across process, people and technology to drive efficiency and better business KPIs. Work with team leads to project workload impact of upcoming seasonality and help plan/manage workload effectively to meet customer needs. Participate in customer senior leadership meetings to update on TCS performance, understand strategic priorities, and translate them into actions for the planning team. Mentor and guide the planning, buying, and inventory analysis team members. Provide thought leadership around best practices in supply chain planning for retail. Proactively work with sales teams to define solutions and position TCS capabilities in supply chain planning. Interface with industry analysts to detail our capabilities and experience. Collaborate with other TCS functions to conceptualize retail‑specific supply chain offerings. Strong experience in retail supply chain planning functions: forecasting, DC ordering & store replenishment, seasonal & promotion planning & allocation, and inventory management. Familiarity with warehousing processes. Ability to work with senior customer leadership to report on performance and collaborate on upcoming events/initiatives. Excellent problem‑solving and analytical skills, self‑starter. Extremely strong communication & interpersonal skills to work effectively with customer leadership and various TCS departments to resolve issues and collaborate on strategic initiatives. Ability to create impactful presentations to articulate key messages to internal and customer leadership. Good to Have Supply chain business consulting experience. Experience working with and managing globally distributed diverse teams. Knowledge of leading SC planning solutions: BY, SAP, Oracle, Relex, o9, etc. Qualifications Bachelor of Science (B.Sc. Degree). Salary Range $174,250 – $235,000 a year. Job Details Seniority level: Director Employment type: Full‑time Job function: Management & Manufacturing Industry: IT Services and IT Consulting #J-18808-Ljbffr Tata Consultancy Services