Enterprise Account Manager

Enterprise Account Manager

PDC Healthcare is seeking an experienced Enterprise Sales Leader to join our Healthcare Channel & Business Development team. This critical role will be central in driving enterprise-level growth across large healthcare systems, IDNs, and enterprise provider networks through our portfolio of connected identification solutions, including thermal printers, scanners, software, labels, and wristbands.

This is a highly visible position to senior leadership within both PDC and our customers' organizations. The ideal candidate brings deep experience selling hardware + software + consumables into complex healthcare environments with long sales cycles and recurring revenue models. You will lead enterprise and regional sales teams responsible for expanding adoption of patient identification, specimen labeling, and clinical workflow solutions that directly impact patient safety, operational efficiency, and regulatory compliance.

Additionally, you will serve as a single point of contact for assigned Corporate GPO relationships. By understanding customers' clinical, economic, and business needs, you will cultivate results-driven partnerships, align PDC resources from across the organization, and drive strategic insights into GPO contracting strategy, key market initiatives, and field activation plans.

This position is home office-based and requires the candidate to reside within fifty (50) miles of a major metropolitan national airport. Willingness to travel up to 50% of the time.

As an Enterprise Account Manager, you will be challenged to establish and maintain PDC's position as a premier partner with assigned IDNs and GPOs, managing contracts and relationships, and growing market share and brand recognition across the enterprise healthcare space.

Enterprise Revenue & GPO Strategy

• Own enterprise-level revenue performance across capital hardware, software, and high-velocity consumables within enterprise health systems.
• Establish disciplined pipeline management and forecasting tied to install base expansion and utilization growth.
• Define and own the vision, strategy, and roadmap for growing revenue with GPOs and communicate it effectively and passionately across the company.
• Develop and implement GPO-specific goals and strategic initiatives to ensure alignment on priorities, timelines, and resource allocation.
• Conduct quarterly business reviews (QBRs) with assigned GPOs highlighting performance metrics, strategy, and areas for improved clinical, operational, and financial impact.

IDN Account Strategy & Footprint Expansion

• Develop and execute multi-year IDN account plans focused on standardization, system-wide rollouts, and clinical adoption.
• Expand the PDC footprint across diverse care settings including acute care, ambulatory, lab, pharmacy, and perioperative environments.
• Build strategic relationships with C-level decision-makers and influencers within targeted IDNs, Purchasing Alliances, and GPOs.
• Lead complex sales motions involving clinical leadership, IT, supply chain, patient safety, and executive sponsors.

Clinical Workflow & Technology Alignment

• Partner with clinical, IT, and operations stakeholders to align PDC solutions with critical hospital workflows, including:
• Patient ID & wristbanding.
• Specimen collection & labeling.
• Medication administration & bedside scanning.
• Navigate EMR/EHR integrations, system validation, and IT security requirements.
• Effectively position and message the PDC portfolio of identification solutions by demonstrating unique value propositions to GPOs and member IDNs.

Contract Management & RFP Oversight

• Provide central, strategic, and tactical oversight of all GPO proposals, contracts, reporting, and payments.
• Negotiate contracts and administration fee structures to support core brands and ensure compliant return on investment.
• Conduct comprehensive reviews of healthcare contracts and solicitations (RFP, RFQ, RFB) and terms and conditions to identify, mitigate, and eliminate risks in accordance with Brady Legal policies.
• Perform internal audits to promote consistency and compliance across the contract portfolio.
• Analyze and communicate competitive contract and positioning information.

Cross-Functional & Go-to-Market Collaboration

• Partner with Regional Sales Managers (RMs), Field Sales, and Inside Sales teams to support new opportunities and accelerate wins.
• Collaborate with Product Management, Marketing, Clinical Specialists, Operations, and Customer Success.
• Partner with Product Management to develop a long-term sustainable and market-competitive pricing strategy for continued growth.
• Interface with partners, customers, and industry leaders to champion the voice of the customer, sharing market feedback to influence the product roadmap.
• Oversee co-branded marketing campaigns within assigned GPOs and represent PDC Healthcare at relevant trade shows and industry groups.