Office Operations Billing Specialist
BIG RED FLOORING LLC
Job Description
Job Description
Benefits:
- Company parties
- Employee discounts
- Flexible schedule
- Paid time off
Position Type: Full-Time, In-Office
Company: CR Fieldmarking About the Role
We are looking for a highly skilled and experienced Billing Specialist with strong Xactimate expertise to join our fastmoving, fun, and hardworking team. This role is perfect for someone who thrives in a dynamic environment, loves being the organized center of the company, and wants to make a real impact by keeping projects, people, and paperwork running smoothly. If youre sharp, outgoing, detailobsessed, and ready to take ownership of our billing and administrative operationsthis is the job for you. What Youll Do Billing & Xactimate (Primary Responsibility)
- Create, review, and submit all billing using Xactimate (required)
- Manage supplements, revisions, estimate corrections, and billing follow-up
- Ensure all documentation meets carrier, compliance, and jobtracking standards
- Communicate with adjusters, clients, and team members regarding billing status
- Maintain accurate billing logs, timelines, and payment tracking
- Answer and route phone calls with professionalism and a friendly voice
- Schedule appointments, coordinate field teams, and manage calendars
- Handle job files, documentation, compliance paperwork, and digital organization
- Keep office operations efficient, smooth, and beautifully organized
- Assist with data entry, invoicing, reports, and internal communication
- Improve or create office systems that keep things running with less stress
- Provide outstanding customer service to clients and vendors
- Work closely with the owner to remove tasks from their workload
- Bring positive energy, problemsolving, and a well figure it out mindset
- Be someone the team loves working withreliable, upbeat, balanced, and engaged
- Have solid, real-world Xactimate billing experience
- Are extremely organized , tidy, and process-driven
- Are great on the phonewarm, confident, and clear
- Can juggle multiple tasks without dropping details
- Enjoy working in a small team where everyone supports each other
- Dont get overwhelmed easilyyou thrive with structure
- Are proactive and able to keep projects moving without handholding
- Want to take ownership of the office, not just do tasks
- Bring a fun, cando attitude to work every day
- Xactimate experience (billing, estimating, or supplements) REQUIRED
- Strong administrative and organizational skills
- Experience with scheduling, phones, and customer service
- Excellent attention to detail and accurate data entry
- Strong written and verbal communication skills
- Ability to handle confidential information
- Techsavvy and quick to learn new systems/software
- Restoration industry experience
- CRM or project management software knowledge
- Understanding of insurance billing workflows
- Ability to build or refine office processes
- Competitive pay based on experience
- Stable fulltime schedule
- A positive, supportive, and fun environment
- The chance to make the role your own and grow with the company
- A workplace where your ideas actually matter
- Your Xactimate billing experience
- Why youre a great fit for this role
- Your favorite thing about office or billing work
Vacancy posted 12 days ago
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