Business Process Improvement Manager

Role Description

We are seeking a Business Process Improvement Manager to serve as a driving force for lean transformation and operational excellence across our organization. This highly collaborative role is ideal for someone who thrives on tackling complex challenges, partnering with diverse teams, and delivering impactful, sustainable improvements. The successful candidate will act as an internal consultant, using their expertise in Lean, Six Sigma, and process optimization to assess current practices, identify opportunities, and implement scalable solutions that enhance capacity, quality, and cost efficiency.

Responsibilities may include the following and other duties may be assigned:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
• Diagrams and evaluates existing processes.
• Organizes, leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Collects data to identify root cause of problems.
• Measures performance against process requirements.
• Aligns improvement to performance shortfalls.
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• May deliver presentations and training courses including measurement, analysis, improvement and control.
• Surveys and analyzes best practices for techniques and processes.
• Communicates team progress.
• Performs cost and benefit analyses.

Qualifications

• Bachelor's degree with a minimum of 5 years relevant experience OR an advanced degree with a minimum of 3 years prior relevant experience.

Requirements

• 3+ years of dedicated Lean Manufacturing or Operational Excellence (OpEx) implementation experience, driving measurable improvements in productivity, quality, cost, and delivery.
• Experience leading transactional and business process improvement initiatives across functions such as distribution centers, supply chain, quality, finance, operations, HR, or shared services.
• Advanced Lean or Six Sigma certification (e.g., Black Belt, Master Black Belt).
• Previous consulting experience in operational excellence or process transformation.
• Demonstrated success leading projects in highly regulated industries (e.g., medical device, pharma, aerospace, automotive).
• Proficiency in data analytics tools (e.g., Power BI, Tableau, Minitab).
• Change management certification or significant experience with organizational change initiatives.
• Strong presentation and facilitation skills for executive and frontline audiences.
• Experience developing and delivering training for Lean, Six Sigma, or process improvement methodologies.
• Multilingual abilities, especially Spanish, due to international travel and cross-border collaboration.
• Familiarity with digital transformation, Industry 4.0, or advanced manufacturing technologies.
• Track record of mentoring or coaching other process improvement professionals.
• Experience with succession planning and talent development.
• Strong financial acumen, including cost/benefit analysis and budget management.
• High adaptability and comfort working in a fast-paced, ambiguous environment.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package.
• Salary ranges for U.S (excl. PR) locations (USD): $113,600.00 - $170,400.00.
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
• Health, Dental and vision insurance.
• Health Savings Account.
• Healthcare Flexible Spending Account.
• Life insurance, Long-term disability leave.
• Dependent daycare spending account.
• Tuition assistance/reimbursement.
• Incentive plans, 401(k) plan plus employer contribution and match.
• Short-term disability.
• Paid time off.
• Paid holidays.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums).
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).