Inside Sales Rep Downtown Sarasota!

Inside Sales Representative

The Inside Sales Representative provides for the short and long-term growth of Alpha Dumpster through providing over the phone customer service and sales support. Essential job functions include:

• Respond to inbound calls or emails from construction customers requesting service with Alpha Dumpster. Convert incoming calls into sales. Records details of sales transactions and submit reports to Sales Manager
• Make outbound calls to current and prospective customers, explain details of different products and services offered and initiates sales
• Enter sales orders. Accept payment and apply it to the appropriate customer account
• Determine customer needs and recommend appropriate products and solutions. Proactively promote Alpha Dumpsters products and services to customers for cross/up-sell opportunities
• Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Analyzes and understands the choices and capacities of the customer and suggest suitable products
• Following up on deliveries to ensure container arrived as scheduled
• Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right departments and people
• Operate within our proprietary systems to complete your job efficiently and effectively (Salesforce, Zendesk, Tower)
• Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers
• Provides customer retention by providing high level customer service and offering alternatives to cancellation request

Qualifications:

• Proven sales history with 2 years of progressive sales experience preferred
• Demonstrated ability to apply consultative and solutions-based selling skills
• Computer skills necessary. Salesforce experience preferred. Proficiency in MS Outlook, Word and Excel
• Highly motivated, self-starter who is also a team player
• Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills
• Ability to handle a heavy volume of calls in a professional and efficient manner
• Ability to multitask
• Ability to react well under pressure, treat others with respect and take feedback
• Organized and intellectually able to eliminate sales obstacles through creative and adaptive

Work environment: Normal setting for this job is: Office Setting