Kitchen Director

Kitchen Director – Chick-fil-A | Foxborough, MA (Patriot Place) Location: Foxborough, MA Salary: Starting at $70,000 - $95,000 per year (determined by experience) Job Type: Full-time, Exempt Lead one of New England’s busiest Chick-fil-A kitchens at Patriot Place! We’re looking for a driven, people‑first Kitchen Director to oversee all back‑of‑house operations, deliver consistently excellent food, and develop a high‑performing kitchen team. This is a senior leadership role focused on food safety, quality, speed, and team development in one of the busiest Chick‑fil‑A restaurants in New England. About Us Chick-fil-A at Patriot Place is projected to be high‑volume, fast‑paced restaurant serving thousands of guests daily near Gillette Stadium. We believe in servant leadership, excellence in every detail, and creating a workplace where team members feel cared for and inspired. What You’ll Do (Back‑of‑House Leadership) food safety, product quality, speed, and cleanliness Food Safety = Elite rating Speed of Service ≤ 3 minutes Accuracy & Hold Time ≥ 95% Kitchen Hero Products (Sandwich, Nuggets, Fries) ≥ 80% guest satisfaction Food Cost gap ≤ 0.5% Recruit, train, and develop back of house team members and leaders; build a strong leadership pipeline Maximize throughput and capacity while minimizing food and labor waste (LEAN kitchen model) Oversee prep production, inventory management, and truck orders to control costs and reduce waste Partner with the Catering Coordinator to ensure efficient execution of large catering orders Maintain a clean and safe environment through daily brand checklists and deep‑cleaning systems Support food safety audits, equipment checks, and Chick‑fil‑A standards compliance Lead structured kitchen leadership meetings and coach team leaders through one‑on‑ones Track and analyze kitchen KPIs (food cost, waste, hold times, speed of service, CEM scores) and implement action plans for improvement Qualifications 3–5+ years of leadership experience with Chick‑fil‑A Proven success leading teams in high‑volume, fast‑paced environments Strong communication and organizational skills Must be bilingual in Spanish and English (written and spoken) Servant leadership mindset with the ability to coach and inspire others Flexible schedule, including nights, weekends, and event days Travel to Chick‑fil‑A headquarters in Atlanta may be required for training Preferred 5+ years Chick‑fil‑A experience preferred Background managing high volume Chick‑fil‑A kitchen Perks & Benefits Competitive base salary + performance‑based bonuses Health, dental, and vision insurance Paid Time Off & holidays Free meals while working Leadership development and long‑term growth opportunities Sundays Off! #J-18808-Ljbffr