Service Team Member (STOCKING CREW/TRUCK ONLY)

Overview Store - LA-VALENCIA, CA This job req is for the early morning shifts only Responsibilities Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Retail and/or customer service experience preferred Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Work Environment Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range For This Position: $17.81 - $20.90 Benefits & Legal Notices At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and more. Michaels is an Equal Opportunity Employer. We are here for all team members and all customers to create, innovate and be better together. Applicants and employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on job duties and may affect the conditional offer of employment. Qualified applicants with arrest or conviction records will be considered in accordance with local fair chance laws. Michaels is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations upon request. For accommodations or application support, contact Customer Care at View phone number on click.appcast.io. EEOC Know Your Rights posters are available in English and Spanish and accessible materials are provided for screen readers. Federal posters related to FMLA and EEO are available as well. #J-18808-Ljbffr Michaels Stores