Lead ServiceNow Administrator - ITSM, ITOM and CMDB

Royal Cyber

Libertyville, IL

Role: Lead ServiceNow Admin - ITSM , ITOM and CMDB

Location: Libertyville, IL onsite role

Visa: USC / GC ONLY

Description:

ServiceNow Platform Ownership – Own the day-to-day administration, availability, security, governance, and continual improvement of the ServiceNow platform.
ITSM Leadership – Administer and continuously improve Incident, Problem, Change, Request, Service Catalog, Knowledge, SLA, Major Incident, and reporting capabilities.
ITOM & CMDB Management – Own CMDB governance, data quality, CI lifecycle, Discovery, Service Mapping, Event Management, and operational visibility to improve service health and reduce MTTR. ITAM & License Management – Manage hardware/software asset lifecycles, software models, entitlements, reclamation, compliance, audits, and optimization.
Configuration & Automation – Configure workflows, forms, notifications, roles, access controls, automation, data structures, and platform capabilities to deliver scalable solutions.
Integrations & Data Integrity – Design and maintain APIs, MID Server, Import Sets, Integration Hub/Spokes, and integrations with identity, monitoring, procurement, financial, and endpoint systems.
Platform Lifecycle & Release Management – Manage environments, upgrades, releases, testing, SDLC controls, and platform changes while ensuring security, compliance, and operational requirements are met.
Governance & Roadmap – Support the ServiceNow strategy and roadmap, manage demand and technical debt, prioritize enhancements, and establish standards aligned with ITIL and enterprise architecture.
Reporting & Operational Excellence – Develop dashboards, KPIs, and operational reports; monitor platform health and performance; and identify opportunities for automation, cost reduction, and risk mitigation.
Stakeholder Partnership & Enablement – Collaborate with business and IT stakeholders, translate requirements into sustainable solutions, and drive adoption through documentation, training, communication, and continual process improvement.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Lead ServiceNow Administrator - ITSM, ITOM and CMDB in Libertyville, IL vacancy

ServiceNow Lead Systems Administrator
$120k - $160k
...Information Technology SummaryThe ServiceNow Lead Systems Administrator is accountable for the support, day-... ...ServiceNow, with primary ownership of the ITSM, ITOM, and ITAM product areas. This role... ..., SLAs, and reporting), ITOM (CMDB governance and data quality, Discovery...
Servicenow
Worldwide
Hollister
Libertyville, IL
2 days ago
Information Technology Service Management Consultant
...Job Description Senior ServiceNow Developer/ CMDB/CSDM \n \n Bachelor’s and eight (8) years... ...Experience supporting the customization, administration, and configuration of the ServiceNow... .... \n ● Functional knowledge of ITSM processes. \n ● Working with creation...
Servicenow
Work experience placement
Hadiamondstar Software Solutions LLC
Mundelein, IL
5 days ago
ITSM Lead
$75 per hour
...Top Skills' Details 1.) 8+ years of ITSM consulting or process leadership experience supporting ServiceNow or IT Service Management initiatives 2.) Deep understanding... ...Catalog, and Knowledge 3.) Experience leading enterprise ITSM migration, consolidation, or integration...
Servicenow
Contract work
Temporary work
Waukegan, IL
2 days ago
Solutions Architect - CMDB/CSDM
...improve incident diagnosis through accurate CMDB and CSDM-aligned service models. \n \... ...impact. \n Configure and improve ServiceNow Discovery, Service Mapping, reconciliation... ...Experience \n \n Strong ServiceNow ITOM architecture experience across CMDB, CSDM...
Servicenow
3 days per week
Proviniti
Mundelein, IL
14 days ago
ServiceNow Certified Technical Architect [CTA]
...Job Description ServiceNow Certified Technical Architect [CTA] \n Onsite \n Washington, DC \n 6+ months \n Client- HCL... ...\n Key Skills: \n Enterprise ServiceNow Architecture, ITSM, ITOM, CMDB/CSDM, Integration Architecture, Upgrade Strategy, Performance...
Servicenow
The Tilted Circle
Mundelein, IL
14 days ago
Lead Palo Alto Networks Device Security Engineer
...Description REQUIREMENT SUMMARY \n - Role: Lead Palo Alto Networks Device Security... ...Access, Cortex XDR, Cortex XSOAR, SIEM, ITSM and other authorized systems \n Analyze... ...APIs and integration connectors, Wireshark, ServiceNow, PowerShell, Python, REST APIs, Postman,...
Servicenow
Hourly pay
Remote work
2 days per week
Inizio Partners
Mundelein, IL
4 days ago
ServiceNow Presales & AI Solution Consultant
...Job Description We’re hiring a Senior ServiceNow Presales & AI Solution Consultant to lead solutioning, technical presales, and AI‑powered transformation... .../solutioning \n ~ Deep knowledge across ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SecOps, IRM/GRC, SPM, App Engine...
Servicenow
KANINI
Mundelein, IL
20 days ago
Federal Business Development Executive
...Government business opportunities for ServiceNow solutions. \n Conduct outbound prospecting... .... \n Manage the sales cycle from lead generation and opportunity... ...AQL’s ServiceNow offerings, including ITSM, ITOM, CMDB, and Managed Services . \n Support...
Servicenow
For contractors
Remote work
AQL Technologies
Mundelein, IL
21 days ago
ServiceNow Developer
...Job Description ServiceNow Developer (Mid-to-Senior Level): Platform... ...Developer to help lead and support the migration of... ...and develop solutions across ITSM, ITOM, CMDB, and workflow automation using... ...~1+ years of ServiceNow administration, configuration, or development...
Servicenow
LNCsearch
Mundelein, IL
10 days ago
Servicenow Developer
...Job Description We have a ServiceNow Developer position for our client based in Washington... ...APIs)\n Hands-on experience with ITSM module (required)\n Understanding of... ...ServiceNow CSA (CAD preferred)\n Exposure to CMDB, ITOM, HAM, PPM or SPM \n Experience in...
Servicenow
Full time
Remote work
Conviso Inc.
Mundelein, IL
21 days ago
ServiceNow Functional Lead
...Trust** \n \n Overview: \n \n Serve as the Functional Lead and Scrum Master for a dedicated scrum team, translating business... ...leadership, RAID management, and release readiness planning. ServiceNow CSM functional expertise including Case Management, Agent Workspace...
Servicenow
Convergenz
Mundelein, IL
5 days ago
Client Engagement Lead, Private Market - AI Venture Capital - $205k-$250k Base
$205k - $250k
...are supporting from the inside. \n \n As Client Engagement Lead, you run client initiatives end-to-end. You are the person who... ...you are comfortable working with enterprise workflow tools like ServiceNow, Salesforce, and UiPath. This is a great next move if you are...
Servicenow
Saragossa
Mundelein, IL
10 days ago
Lead Business Analyst
$75 per hour
DescriptionWe are seeking an experienced Lead ITSM Consultant / Analyst to lead the process-oriented workstream for a large-scale ServiceNow integration and migration initiative as part of the Exact Sciences and Abbott integration. This role will lead the assessment, alignment...
Servicenow
Contract work
Temporary work
TEKsystems
Waukegan, IL
5 days ago
Google Workspace Administrator
...details: \n Role: Google Workspace Administrator \n Location: Hybrid —Washington, DC... ...truth (SSO/MFA already in place)\n ~ ServiceNow for ticketing, change, and incident workflow... ...\n Planning & Optimization \n \n Lead strategic planning for Workspace adoption...
Servicenow
Full time
Contract work
Weekend work
Creative Global Consulting
Mundelein, IL
14 days ago
Lead Scheduler
$150k - $170k
...Job Description A growing data center developer is seeking a Lead Scheduler to manage project schedules across a portfolio of complex construction projects. This role will partner closely with project teams and leadership to drive schedule performance and project delivery...
Local area
Gainor Staffing
Mundelein, IL
14 days ago
Enterprise Architect Leader
$225k - $265k
...Fractal’s Financial Services & Insurance practice supports leading insurers, banks, and asset managers. We design, build,... ...SOAP), and enterprise risk and governance tooling (such as ServiceNow IRM, Archer, and CMDB), sufficient to evaluate options and direct work without...
Servicenow
Hourly pay
Full time
Local area
Fractal
Mundelein, IL
13 days ago
Lead Production Support Specialist
$109.9k - $125.4k
...Overview Lead Production Support Specialist As part of the EMV Certification Platform team within Capital One’s Testing... ...Root Cause Analysis (RCA), and utilizing enterprise ITSM software (ServiceNow, Jira Service Management) Experience enforcing vendor SLAs...
Servicenow
Full time
Contract work
Part time
Local area
Capital One
Riverwoods, IL
a month ago
Lead CRM Administrator (Salesforce)
$125k - $130k
...The CRM Lead is a hands-on technical and functional leader responsible for the design, administration, and continuous improvement of Global Electronics' Salesforce platform. This role owns the day-to-day health of Salesforce while partnering closely with Sales, Marketing...
Work at office
Global Electronics Association
Deerfield, IL
3 days ago
Lead Service sales person
...knowledgeable team committed to technical excellence and strong client relationships. \n Role Description This is a full-time, hybrid Lead Service Sales role based in the Grand Rapids Metropolitan Area, with some flexibility to work from home. The Lead Service Sales...
Full time
For contractors
Work at office
Work from home
Level One HVAC Services, Inc.
Mundelein, IL
14 days ago
ServiceNow Developer
...Job Description ServiceNow Developer \n Location: Washington, DC (Hybrid 2-3 days onsite... ...ServiceNow development, including core ITSM tables, Glide, scripting, UI actions, scheduled... ..., Problem, Change, Service Catalog, and CMDB \n • Demonstrated experience with...
Servicenow
Big Impact Tech (BIT)
Mundelein, IL
14 days ago
Lead Farm Insurance Customer Service Representative
...growing staff of experienced insurance professionals. \n \n Lead Farm Insurance Customer Service Representative \n \n... ...trends, carrier appetites, and regulatory changes. \n \n \n Administrative Responsibilities \n \n Maintain accurate client records within...
Work at office
Loman-Ray Insurance Group, LLC
Mundelein, IL
14 days ago
People Services Specialist
$40k - $60.5k
...programs and processes including benefits administration, tuition reimbursement, employee... ...ticketing or case management system (Jira, ServiceNow, Workday Help, etc.)Experience supporting... ...includes robust health plans, a market-leading 401(k) program with a company...
Servicenow
Work at office
Remote work
Relocation
Flexible hours
3 days per week
Fiberon
Deerfield, IL
1 day ago
ServiceNow Developer
...Job Description Hiring: Junior ServiceNow Developer | Financial Services | NYC / Remote... ...opportunity to move beyond day-to-day administration, strengthen your development skills, and... ...Flow Designer \n ~ Familiarity with ITSM and Service Catalog \n ~ A combination...
Servicenow
Remote work
TBG | The Bachrach Group
Mundelein, IL
3 days ago
Enterprise Data Governance
$140k - $170k
...framework. \n Power BI governance: dataset and semantic-model management, tenant administration, certified datasets. \n Data-product governance patterns. \n ITSM integration: ServiceNow or Jira for DQ issues and governance exceptions. \n Monitoring and...
Servicenow
Cerberus Capital Management
Mundelein, IL
14 days ago
Senior Service Delivery Manager
...Job Description Hiring: Senior Manager, Service Management (ServiceNow) | Chicago or NYC | Hybrid \n \n Seeking a transformative... ...Standardize workflows and eliminate fragmented platform usage. Modern ITSM & SIAM: Align external vendors to shared outcomes while...
Servicenow
Shift work
Two Point Consulting
Mundelein, IL
21 days ago
Senior Configuration Management Engineer
...Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across... ...experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC...
Servicenow
Full time
Work experience placement
H1b
Uline Shipping Supplies
Waukegan, IL
4 days ago
Information Technology Asset Manager
...working with: HAM \n 3. How many years working with: SAM \n 4. How many years working with: Develop and promote effective Information Technology Asset Management (ITAM) strategies, policies, approaches \n 5. How many years working with: ServiceNow CMDB is mandatory...
Servicenow
Full time
Relocation
3 days per week
KPG99 INC
Mundelein, IL
4 days ago
Help Desk Analyst
$61k - $71k
...credentialing offices, application support teams, and PKI administrators. \n Support major incident communications, including... ...and associated peripherals. \n Experience with ServiceNow or a comparable ITSM platform. \n Familiarity with formal incident, change...
Servicenow
Local area
Remote work
iVision Consulting
Mundelein, IL
5 days ago
Executive Support Specialist
$140k
...Manager, iPhone management and MFA. \n ~ Strong conference room and video conferencing experience. \n ~ Experience with ServiceNow or a similar ITSM platform. \n ~ Polished communication skills with the ability to stay calm under pressure. \n ~ High level of...
Servicenow
Work at office
Remote work
Afternoon shift
Franklin Fitch
Mundelein, IL
14 days ago
Desktop Support Manager
...Job Description Responsibilities \n \n Lead, mentor, and develop a team of Deskside Support professionals, ensuring... ..., documentation, and continuous process improvements using ServiceNow or similar ITSM platforms. \n Provide technical leadership and support across...
Servicenow
Atlas Search
Mundelein, IL
10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead ServiceNow Administrator - ITSM, ITOM and CMDB. Be the first to apply!