System Administrator (Project & Cloud Focus) - MSP

System AdministratorWe're a fast-growing Managed IT Services Provider delivering full-service, outsourced IT support to small and mid-sized businesses throughout New Jersey and New York. Acting as our clients' entire IT department, we manage all technology assets and ensure their systems are aligned with business strategy, security best practices, and industry demands.We're looking to add a System Administrator to our technical team—someone who thrives in a dynamic environment, enjoys solving complex IT challenges, and is committed to delivering top-tier support to end users.What You'll DoAdminister, monitor, and maintain Windows-based systems, Active Directory environments, and ExchangeSupport and troubleshoot DNS, LDAP, SMTP, and general email security protocolsManage disaster recovery processes for Exchange and AD systemsPerform network analysis and assist with bandwidth, disk sizing, and capacity planningMaintain and support backup solutions for clients across various industriesCollaborate with team members on infrastructure projects and escalated ticketsCommunicate effectively with internal stakeholders and clients, both technical and non-technicalPreferred Technical SkillsMicrosoft Windows Server (2003 and beyond)Microsoft Exchange (2007+), OutlookActive Directory, DNS, LDAPEmail security, SMTPBackup and disaster recovery systemsNetwork troubleshooting (TCP/IP, IP addressing, SSL certificates)Exposure to Cisco routers, firewalls, and switchesUnderstanding of MPLS networks and general telecom conceptsWhat Makes You a Great Fit3+ years in a systems administration or IT support role (MSP experience is a plus)Strong organizational and prioritization skillsExcellent interpersonal communication and customer service abilitiesProven ability to explain complex technical topics to non-technical usersDemonstrated success supporting IT projects in fast-paced environmentsBenefitsSalary: $70,000 – $80,000Medical, Dental, and Vision InsuranceLife InsuranceShort & Long-Term Disability (Company Paid)401(k) PlanBonus ProgramEducational Assistance & Certification SupportAdoption Assistance Bowman Williams