Senior Vice President, Production Services Application Support

Senior Vice President, Production Services Application Support Location: Lake Mary, FL. Responsibilities Maintains and supports highly complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert for a portfolio of applications. Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem management for complex problems spanning multiple applications to address underlying technical issues. Leads production readiness reviews and PTO controls for new releases and projects, analyzes system requirements, and reviews plans for major projects and initiatives to ensure they meet system needs. Collaborates with development, quality assurance, operations, support, infrastructure, and business stakeholders to manage application capacity, monitoring, instrumentation, and major changes. Designs, implements, and maintains automation toolsets for configuration management, infrastructure, and application deployment processes. Qualifications Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 10-12 years of diverse experience in multiple areas of information technology required. Experience in the securities or financial services industry is a plus. Experience handling complex incident, problem management, and troubleshooting. May mentor or provide guidance to junior team members. Benefits BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr hackajob