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Experienced Medical Receptionist

First Medical Associates

MR-2: Entry-Level Medical ReceptionistExperience Requirement: 0–2 Years Focus: Skill Acquisition, Accuracy, and Protocol AdherenceKey ResponsibilitiesManage front desk operations independentlyOpening the office at 7:45am Mon - Fri.Begin to verify insurances for all patients scheduled overnightVerifying insurance for next dayCheck in and greet patients kindly. Setting the tone for creating a positive experience for every single office visitor.Educate patients on our office policies and procedures. Assist patients on navigating their insurance information and educate them on things such as deductibles, copays and denials.Collecting outstanding balances & copays, including deductibles, coinsurances, etc.Kyruus/Athena check-in (keep up with Kyruus arrival management & Ins inbox)Assignment of benefits, expired signatures, collecting copays/balance, verifying demographics, confirming pharmacy, updating preferred lab, etsCollecting balances at the front/Communicate balance and insurance information to patientTaking/uploading patients' pictureScanning/updating patient's insurance cardVerifying the PCP on file prior to patient's appointmentScanning/updating patient's DLChecking out patientsPrinting referralsPrinting labs ordersScheduling follow up apptsCreating ticklers for annual physicalsKeep Pre-op log up to dateCreating a case for the billing dept for miscellaneous charges ( forms,ppd skin test, etc)Educate patients on how to connect to Telem appts if neededMonitor Athena staff chat and respond accordingly in a timely mannerCollect and Deposit any cash collected into the safe every eveningClose the batch at the end of their shift, reconcile the cash with Athena and dropping the money into the safeCalling new patients to verbally confirm appointments (for any pending, Aries assists)Scanning paper documents daily (progress notes, vaccine consent forms, etc Create patient payment plansMentorshipActs as a preceptor for externsAssists with onboarding and orientation of MA-1 staffCompetency LevelFully independent in daily dutiesDemonstrates strong front desk judgmentTrusted to manage complex workflowsQualificationsStrong EHR proficiency and organizational skillsAbility to prioritize and work independently First Medical Associates

Vacancy posted 18 hours ago
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