Remote Service Desk Lead - Federal IT Support

DMI (Digital Management, Inc.)

DMI is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will manage a team of help desk professionals, ensuring exceptional customer service and effective troubleshooting across IT systems in a federal setting.

The role requires deep knowledge of IT infrastructure, federal regulations, and the ability to optimize operations while maintaining security and compliance. This is a remote US-based position supporting government services.

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Vacancy posted 5 days ago

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