Practice Coordinator

Job Summary We are seeking a highly organized, approachable, and proactive Practice Coordinator II to join our busy satellite clinics. In this role, you will be the first point of contact for our patients, ensuring a smooth, welcoming, and efficient experience from the moment they walk through the door or call our office. The ideal candidate will thrive in a dynamic, fast-paced medical environment—managing a daily patient volume ranging from 20 to 170 patients—while delivering exceptional customer service. If you have a background in healthcare administration, a warm demeanor, and a keen eye for detail, we encourage you to apply. Key Responsibilities Patient Experience & Front Desk Operations: Greet patients upon arrival, facilitate the check-in and check-out processes, and ensure the reception area remains welcoming and organized. Insurance & Billing Support: Accurately verify patient insurance eligibility and process necessary prior authorizations for visits and procedures. Communication Management: Answer and route incoming calls, monitor and promptly respond to voicemails, and conduct daily appointment reminder calls to reduce no-show rates. Records Management: Securely handle patient medical records, including scanning, uploading, and organizing clinical documents within the Electronic Medical Record (EMR) system. Cross-Functional Collaboration: Work closely with medical staff, providers, and administrative teams to ensure seamless daily clinic operations. Required Qualifications & Skills Experience: 1 to 3 years of minimum experience in an administrative, reception, or customer service role. Industry Knowledge: Previous experience working in a medical office or healthcare clinic setting is highly preferred. Customer Service: Exceptional interpersonal and communication skills with a commitment to providing compassionate patient care. Technical Proficiency: Familiarity with Electronic Medical Record (EMR) systems (Epic experience is strongly preferred, though we are open to training the right candidate). Adaptability: Ability to multitask and maintain composure and accuracy in a variable-volume clinic environment.

salary: $24.75 - $24.76 per hour
shift: First
work hours: 7:45 AM - 4:45 PM
education: No Degree Required

Responsibilities

Greet patients upon arrival, facilitate the check-in and check-out processes, and ensure the reception area remains welcoming and organized.
Accurately verify patient insurance eligibility and process necessary prior authorizations for visits and procedures.
Answer and route incoming calls, monitor and promptly respond to voicemails, and conduct daily appointment reminder calls to reduce no-show rates.
Securely handle patient medical records, including scanning, uploading, and organizing clinical documents within the Electronic Medical Record (EMR) system.
Work closely with medical staff, providers, and administrative teams to ensure seamless daily clinic operations.

Skills

• Front Desk
• Authorizations
• Reminder calls,

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.