Patient Clerical Assistant I
UK St Claire
At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you. Job Description : Job Summary Responsible for supporting patient care delivery by processing physician orders, maintaining patient records, and managing patient information. Coordinates communication among patients, visitors, and healthcare teams to ensure efficient operations. Provides clerical services, organizes documentation, and assists with unit workflow. Ensures accurate recordkeeping and timely response to requests using various communication methods. Delivers excellent customer service to enhance the patient and staff experience. Essential Functions
- Utilizes and maintains essential equipment and systems to support patient care and movement.
- Initiates, organizes, and maintains patient charts, forms, and medical records according to established guidelines.
- Facilitates accurate and timely admissions, transfers, and discharges by following departmental standards and protocols.
- Provides telephone coverage, routes calls, answers inquiries, and communicates information to patients, families, staff, and physicians in a professional manner.
- Acts as a liaison between physicians, nurses, interdisciplinary departments, and external facilities to coordinate patient care.
- Maintains confidentiality and follows HIPAA guidelines, reporting any violations as required.
- Ensures compliance with hospital protocols, infection control, safety standards, and completes required annual training and competencies.
- Orders, stocks, and maintains office and unit supplies to ensure efficient operations.
- Assists with orientation and training of new staff and accepts reassignments as needed.
- Performs other duties as assigned.
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