Team Leader
$57.75kProject Renewal
Program Description Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse. Title: Team Leader Program: Ana's Place Men's Shelter Salary: $57,749.87 Per Year Essential Duties And Responsibilities The Team Leader, in conjunction with the Clinical Director and Program Director, is responsible for ensuring that clinical services meet regulatory requirements and standards of care. The Team Leader functions as Clinical Director when the Clinical Director is unavailable. Direct supervision and clinical oversight for a small team of case managers. Supervises the day-to-day delivery of direct services, including assessment, referral and linkage to services. Schedule and participate in weekly team meetings to monitor and evaluate clients’ status and progress with respect to treatment goals. Ensure assessments, psycho-social evaluations and Independent Living Plans are prepared and followed. Coordinate and monitor delivery of services by on site nurse and psychiatrist. Review referral packages and conduct comprehensive interview and assessments to determine potential client’s eligibility for program vacancies. Coordinate new client intake procedures. Assists in quality assurance activities to ensure service milestones and program performance goals are met. Ensures accurate and up to date clinical documents are being maintained and that required data is inputted in a timely fashion into the AWARDS system Responds to crisis in collaboration with the psychiatrist and nursing personnel and serve as point person to coordinate communication. Full-time position Performs all other duties as assigned by supervisor. Qualifications Master’s Degree in Social Work, NYS LMSW required A minimum of four (4) years of experience working with homeless mentally ill adults or other special needs population. Must have proven supervisory skills including at least two years of supervisory experience Excellent oral, writing and listening skills An ability to work independently and to initiate actions to support the efforts of the staff and the clients An ability to relate with clients as well as all levels of staff Knowledge of case management software as well as proficiency in Microsoft Office Suite #J-18808-Ljbffr Project Renewal
$150k - $170k
...targeted experiences, relied on by some of the world’s most iconic brands.But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact - both in the products we ship and the way we show up...SuggestedWork at officeLocal areaFlexible hours- ...platform. We're looking for someone to join the Swish Customer Support team and build our customer support function for our new product... ..., no ego, no drama, high accountability High ownership: Leaders here solve, not wait No ego: We review, take feedback, fix mistakes...SuggestedWork at office
- ...Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a... ...Customer Satisfaction (CSAT), queue management, and hands‑on technical team leadership. You will lead service desk operations spanning DCSA’...SuggestedContract workFor contractorsWork at office
$119.6k - $213.2k
Lead Projects. Develop Talent. Deliver Results.WSP is seeking a Senior Project Manager / Team Leader to support the continued growth of our NY/NJ water business. This role is ideal for a leader who enjoys building teams, improving project delivery, and helping create a...SuggestedLocal areaFlexible hours- ...Steno seeks a Customer Support Lead to coach a remote team of 8 agents. You will shape workflows, monitor metrics, and drive escalation handling quality. A data-driven leader with 3+ years in customer support and 1–2 years in leadership will excel in optimizing call and...SuggestedRemote work
- ...support playbooks Shaping the product — being the voice of the customer internally, identifying gaps and opportunities Growing the team — eventually hiring and training the next support person This is a doer role. You'll spend your first weeks answering tickets, your...
- ...Respond to customer inquiries promptly and professionally via phone, email, or other communication channels. Coordinate with internal teams to resolve customer issues efficiently. Maintain accurate records of customer interactions and update the database as needed....Contract workLocal area
$25k - $75k
...Step-by-step onboarding and ongoing support Opportunities for growth and advancement based on performance Supportive and collaborative team environment $25,000 - $75,000 a year Work Environment This is a remote role requiring a reliable internet connection and the ability...Remote workFlexible hours$18 per hour
.... Customer Service Coordinator must be well-informed, courteous team members who provide our internal and external guests with excellent... ..., and responds to related guest inquiries. Acts as a service leader and role model championing property service programs. Maintains...Hourly payWork at officeLocal area$40k - $50k
...Resource Innovations is seeking a Customer ServiceCoordinator to join our growing team in Arizona. We are seeking a highly skilled and motivated Coordinator with a strong background in energy programs, contractor coordination, and customer service to support the delivery...For contractorsLocal areaRemote workShift work- ...booking efficiency and customer retention. Collaboration & Coordination Coordinate closely with customer service, dispatch, and field teams to ensure seamless service delivery. Support internal communication to improve workflow efficiency and customer satisfaction. What...Full timeRemote work
$32.03 - $35.22 per hour
...Title: Customer Service Team Lead Location: Upper East Side Org Unit: Call Center Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $32.03 - $35.22 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this...Work at officeLocal area- ...emphasis on communication skills and problem-solving abilities. You will lead discovery meetings, analyze customer data, and identify upsell opportunities. Join a dynamic team that offers flexibility for remote work and a competitive compensation package. #J-18808-Ljbffr...Remote work
$45k - $65k
Customer Experience Coordinator New York, New York, United States $ 45,000.00 - 65,000.00 (US Dollar) Customer Experience Coordinator Key Responsibilities: Work closely with clients to understand their vision and goals for group events such as destination...Remote workFlexible hours$17 - $18 per hour
...Customer Service Team Leader, Garment District New York, New York Chef-In-Training Restaurant Team Member $17-$18/hour depending on experience + $2-3/hour in tips + MORE BENEFITS! About The Role: The next generation of chefs are evolving in DIG restaurants. Our scratch...Full timePart timeLocal areaFlexible hours- ...discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This role requires 3-5 years in a customer-facing role within a B2B SaaS environment, strong organizational and...Remote work
- ...ensuring that our customers derive maximum value from our platform by overseeing the customer journey, working with our Customer Success team to address customer needs, and driving our platform’s integration with quantitative reporting processes. Your role is crucial in...
- ...TraceID, our AI protection and licensing technology. Vermillio is the leader in AI guardrails for protection and licensing. Vermillio brings... ...platform Be a bridge between our customers and our product team, actioning feedback into the product roadmap Act as an analyst providing...Remote workFlexible hours
- ...providing superior, integrated technology that meets the evolving needs of its customers and consumers Job Summary The Customer Service Team Lead is a leadership role responsible for supporting the Customer Service team in delivering exceptional customer experiences while...Worldwide
- A fast-growing technology startup in New York City is searching for a Customer Operations Lead. This full-time, onsite role requires strong communication skills, an ownership mentality, and the ability to thrive in a fast-changing environment. You will own the customer...Full timeRelocation package
- As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...
- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience...Full timeRemote work
$86k - $160k
...Customer Success Team Lead (Commercial) – High-Growth SaaS Scale-up New York (Hybrid) – $86,000--$160,000 + Benefits We're hiring a Commercial Customer Success Team Lead for one of Europe's fastest-growing SaaS scale-ups, now rapidly expanding in the US. Already supporting...- Category/Area of Expertise: Retail Operations Job Requisition: 539762 Address: USA-GA-Ringgold-95 Poplar Springs Road Store Code: Store 02543 Front End (7233238) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve ...Flexible hours
- ...Success Lead , you will be responsible for leading and running a sub-team of Customer Success Managers and/or Associates and leading the... .... Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with...Work at officeRemote workWorldwideFlexible hours
- ...supermarket in the United States to document that all its seafood products were sustainably harvested. FT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race,...Local area
$125k - $250k
..., Amjad Masad, Clem Delangue and many other operators/technical leaders. Basis is on the frontier of building production-grade, long-horizon... ...accounts directly while hiring, building, and leading the CS team. You'll write the CS playbook, own renewal performance, and...Full timeWork at office- ...Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can... ...passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience...Work experience placementLocal areaRemote workFlexible hoursShift work
$45k - $55k
...before the sale close and after to prepare for delivery. They provide wrap around support that ensures the customer and Commercial Team receive a consistent, high-quality sales experience. The ideal candidate brings a strong customer service orientation, exceptional attention...Hourly payFull timeWork at officeRemote workMonday to Friday2 days per week3 days per week$19 - $20 per hour
...urgency and empathy Analyze and interpret delivery data to identify trends Execute workflows to meet SLAs Collaborate with internal teams to improve processes Qualifications: Bachelor’s degree or equivalent work experience 2+ years project coordination experience (technology...Contract workWork experience placementRemote workWeekend work
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