Associate, Provider Success

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust. You will report into the Manager, Provider Success. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $96,876 - $127,149 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development Utilizes data to drive business decisions to impact cross-functional strategy Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes. Supports Oscar team members through knowledge sharing, process documentation, and tooling development Other duties as assigned Compliance with all applicable laws and regulations Requirements: 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare 3+ years experience cooperatively developing project plans with internal and external stakeholders 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences. Healthcare experience Bonus points: Knowledge management, training, or content development in operational settings 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems Process Improvement or Lean Six Sigma certification Structured, systematic, and critical thinking Strong verbal and written communications This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an