Receptionist - Downtown - Full Time

Job Description

Job Description

Location: Downtown, Kansas City, MO

Employment Type: Full-Time - On-Site

Starting Pay: $15.00/hour plus tips

Schedule: Sunday 8:00AM-2:00PM - Monday-Thursday 9:00AM-5:00PM

About Us:

From The Earth is a community-focused cannabis company dedicated to providing safe, legal access to high-quality cannabis products. We believe in education, empowerment, and elevating the customer experience through compassion and transparency. Our dispensaries are designed to be welcoming spaces where patients and customers feel supported, informed, and respected. As part of our team, you’ll help foster a culture that reflects our values—rooted in care, integrity, and connection. From The Earth is also proud to be a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). This means our employees are not just team members, they are owners of the company. Through the ESOP, eligible employees earn an ownership stake in From The Earth over time, allowing them to directly share in the Company’s long-term success.

The Receptionist is the first point of contact for guests entering our dispensary. This role is essential to creating a welcoming and secure environment while supporting front desk operations and compliance procedures. You’ll work closely with retail staff and management to ensure smooth daily operations and a positive customer experience.

• Warmly greet patients and customers upon arrival

• Verify identification and medical cards in compliance with Missouri cannabis regulations

• Manage check-in procedures and maintain accurate visitor logs

• Answer and direct phone calls professionally and efficiently

• Monitor lobby activity and maintain a clean, organized reception area

• Assist with appointment scheduling and queue management

• Support dispensary staff with administrative tasks as needed

• Uphold confidentiality, HIPAA compliance, and company policies

• High school diploma or equivalent required

• Experience in a receptionist, customer service, or administrative role preferred

• Strong communication and interpersonal skills

• Ability to multitask in a fast-paced environment

• Familiarity with point-of-sale or patient management systems a plus

• Professional demeanor and commitment to compliance

Benefits:

• Competitive salary and benefits package

• Opportunities for professional development and career growth

• A supportive and inclusive work environment

• Employee discounts on Illicit Gardens products

• 401(K)

• Employee Wellness Program (ClassPass)

• 100% Employee Owned (ESOP)

• Employee Assistance Program

EEO Statement:

OXG, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.