Director / Vice President, Sales

Job Description

Job Description

U.S. News & World Report is a multifaceted digital media company dedicated to empowering every consumer, institution and government with data-driven insights and advice on relevant issues impacting the communities where they live, work and serve. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, News and 360 Reviews.         

We reach more than millions people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our “Best” series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations including Healthcare of Tomorrow and Healthiest Communities.

In 2014, U.S. News released Hospital Data Insights (HDI) aperformance assessment and peer benchmarking solution that enables Chief Quality Officers and care delivery teams at health systems to benchmark their hospital's performance and improve clinical quality through a much deeper analysis of the data underpinning the Best Hospitals rankings and ratings. HDI allows health systems to analyze the metrics within each year’s methodology for quality improvement, strategic planning, and competitive analysis. 

We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming workplace where everyone is given an opportunity to succeed and contribute to their fullest. Learn more about our Diversity, Equity and Inclusion initiative.

Your role in helping us shape the future:

U.S. News empowers everyone to thrive.  In this position you will have the opportunity to leverage your strengths and skills to develop and implement a data-driven commercial strategy that will enable the HDI team to meet and exceed sales and revenue goals. You will be responsible for developing and executing a comprehensive sales and go-to-market strategy where you’ll understand customer needs and create and implement commercial plans to achieve it. Partnering closely with cross-functional partners to inform and elevate HDI’s brand and product in key markets.

The ideal candidate will excel at building a collaborative sales culture that fosters success and drives growth. You will expect excellence and professionalism from your team in performance of their functions with the highest levels of integrity.

Are you up to the challenge?

Strategic Leadership:

• Develop and implement a national sales strategy that is aligned with the company's overall business objectives.
• Set ambitious sales targets and ensure their achievement through effective planning and execution.
• Leads the Go-To-Market strategy and helps drive the tactical marketing plans.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats.
• Stay updated on industry trends, market conditions, and competitive landscape to inform sales strategies.

Team Management:

• Lead, mentor, and inspire a distributed team of sales professionals, fostering a culture of collaboration and high performance.
• Establish clear goals and performance metrics for the sales team, regularly reviewing and providing feedback to ensure continuous improvement.
• Promote a culture of accountability, integrity, and excellence within the sales organization.

Sales Operations:

• Partner with relevant stakeholders to ensure the optimization of sales processes, tools, and technologies to enhance efficiency and effectiveness.
• Collaborate with operations and cross-functional teams, including marketing, product, and technology, to ensure alignment and drive customer satisfaction.
• Monitor sales, pipeline, and revenue targets leveraging the CRM solution.

Customer Focus:

• Build and maintain strong relationships with key customers, partners, and stakeholders.
• Ensure the sales team delivers exceptional customer experiences, addressing client needs and concerns promptly and effectively.
• Leverage customer feedback to refine sales strategies and improve product offerings.