Accounts Receivable Specialist

Job Description

Job Description

Are you a detail-oriented finance professional who takes pride in accuracy and building strong customer relationships?

If so, we are looking for an Accounts Receivable Specialist to join our team. In this role, you will handle customer billing, payment processing, account reconciliation, and collections support, helping ensure the financial operations that power our mission run smoothly and accurately.

Who We Are

As a 501(c)(3) nonprofit, working for the greater good is at the core of what we do at Goodwill of Delaware and Delaware County. Our mission — to improve the quality of life for people with barriers to self-sufficiency through the Power of Work — guides everything we do. While our work focuses on supporting individuals, our broader vision reflects the lasting community impact that happens when people receive a hand up.

By providing job training, social services, and employment support, we empower people to build meaningful careers, strengthen their families, and contribute to thriving communities.

What You Will Do

• Generate, review, and distribute customer invoices accurately and in accordance with established monthly billing schedules
• Update and post daily sales activities
• Process, record, and accurately apply incoming customer payments — including cash, checks, ACH transfers, wire transfers, and credit card transactions — to customer ledger accounts in a timely manner
• Prepare recurring billings and monthly customer statements for services provided by the organization's various cost centers
• Monitor accounts receivable balances, and prepare and analyze aging reports to ensure timely collection of outstanding invoices
• Follow up with customers regarding payment status and account resolution, and support collection efforts to promote effective cash flow management
• Perform account reconciliations and investigate discrepancies to ensure accuracy of accounts receivable transactions
• Maintain and update accurate customer account records, payment histories, supporting documentation, and daily business records
• Assist with month-end and year-end closing activities, including account reconciliations
• Support internal and external audits by providing required documentation, reports, and account information
• Maintain an organized filing system for accounts receivable records and other assigned financial records
• Ensure compliance with organizational policies, accounting procedures, internal controls, and applicable accounting standards

What We Are Looking For

• At least two years of accounts receivable, accounting, bookkeeping, or related experience; an equivalent combination of education and experience may be considered
• Demonstrated proficiency in computer systems, Microsoft Excel, and accounting software
• Excellent organizational and time management abilities
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• Demonstrated ability to work independently and in a team environment
• Ability to work extra hours as business needs dictate
• Experience using Sage Intacct strongly preferred

What We Offer

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Employee discounts
• Career growth and advancement opportunities
• Ongoing training and development

Our Application Process

Are you ready to bring your accounting skills to a mission-driven organization? Apply today!

We look forward to learning how you can help us make a meaningful impact in our community.