Customer Service & Dispatch Coordinator

Customer Service & Dispatch CoordinatorRaynor Overhead Doors & Gates – Pearl City, HI$21/hour + Full Benefits + 401(k) Match Monday–Friday | 6:30 AM – 3:00 PM Pearl City, OahuLooking for a stable career with a local company that values teamwork, growth, and work-life balance?Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu.This is more than a typical customer service role — you'll be the communication hub between customers, technicians, and operations, helping keep jobs organized, on schedule, and running smoothly.Why people love this role:Consistent weekday schedule — no nights or weekendsFull medical, dental, and vision benefits401(k) with company matchPaid holidays & PTOFriendly local team cultureCareer growth opportunitiesHands-on training providedWhat you'll do:Coordinate technician schedules and appointmentsAnswer customer calls and provide updatesSupport dispatching and daily operationsKeep service records accurate and organizedHelp create smooth, positive customer experiencesWhat we're looking for:Strong communication and organizational skillsAbility to multitask and stay calm under pressurePositive attitude and team-first mindsetCustomer service, scheduling, or dispatch experience preferredExperience in home services is helpful but not required — we'll train the right person.Ideal candidates are dependable, organized, and enjoy helping both customers and teammates succeed.Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Raynor Overhead Doors and Gates may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.