Hotel Rooms Inspector
Sheraton Harrisburg Hershey
Job Description
Job Description
The hotel room inspector ensures guest rooms and public areas meet strict cleanliness, safety, and brand standards. They inspect 35–40+ rooms daily, checking for detailed cleaning, proper amenities, and maintenance issues while mentoring housekeeping staff. They report to management, update room statuses in systems, and handle guest requests, requiring close attention to detail.
Responsibilities:- Inspecting Rooms: Checking the cleanliness of bathrooms, bedrooms, and common areas, verifying linen quality, and verifying that amenities are properly stocked.
- Maintaining Standards: Ensuring all rooms meet hotel brand and high-quality (e.g., 5-star) standards.
- Reporting & Communication: Reporting maintenance issues, damages, or missing items to the Engineering/maintenance team.
- Updating Property Management System (PMS): Changing the room status to "ready" or "dirty" for front office awareness.
- Training & Mentorship: Assisting in training new housekeeping room attendants and providing feedback on cleaning techniques.
- Guest Service: Responding to special requests or complaints in a timely, professional manner.
- Experience: Previous housekeeping or inspector experience in a hotel setting is usually required.
- Attention to Detail: A high level of care in identifying minute cleaning or maintenance issues.
- Physical Stamina: Ability to stand, walk, and climb stairs for long periods, as well as lift, push, and pull equipment.
- Communication Skills: Strong verbal skills for coordinating with staff and managing guest needs.
- Technical Skills: Ability to use radio equipment and computer-based property management software.
Experience superior hospitality in the heart of Pennsylvania at one of the best hotels in Harrisburg, Pennsylvania. Located near downtown Harrisburg, our award-winning hotel is close to popular spots like Harrisburg Mall, the National Civil War Museum, and Harrisburg International Airport. For a family-friendly adventure, visit Hershey, PA, home to Hersheypark and Hershey's Chocolate World, just a 10-mile drive away.
Vacancy posted 3 days ago
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