CUSTOMER SERVICE EXPORT COORDINATOR

Job Posting at Limco Logistics Inc. Company Overview Limco Logistics Inc., based in sunny Miami, FL, is excited to announce a job opening in our Import/Export Operations and Customer Service department. We are seeking a dedicated, experienced professional to join our team and help us continue to provide exceptional logistics solutions. This position is full‑time and requires staff to work onsite, as it is not a remote job. Job Summary The role focuses on the coordination and facilitation of import/export operations, ensuring effective customer service, and handling client interactions with professionalism. As part of our team, you will play a crucial role in maintaining and enhancing our logistics operations, directly impacting our success and growth. Duties and Responsibilities Coordinate and manage all aspects of import and export shipments. Handle booking requests and communicate with clients and carriers to ensure smooth operation. Provide outstanding customer service by resolving issues and maintaining strong relationships with clients. Participate in problem‑solving for any operational delays or issues that arise. Proactively manage freight forwarding by ensuring compliance with all applicable laws and regulations. Identify opportunities for process improvement in the supply chain and suggest innovative solutions. Prepare and analyze freight costs, understanding and negotiating the best possible rates. Maintain accurate and timely records and reports regarding shipping operations. Engage in regular communication with international and domestic partners. Understand and utilize industry‑specific software for daily tasks and communication. Requirements Minimum of two (2) years of hands‑on experience in freight forwarding or as part of an NVOCC company. Deep knowledge of international logistics, including ocean carrier pricing, shipping protocols, and terminologies. Strong proficiency with computer systems, including Excel, Word, and Microsoft Outlook. Prior technical training in freight forwarding, customs regulations, or related fields is highly preferred. Exceptional communication skills in both English and Spanish, capable of delivering clear and concise messages written and verbally. Demonstrates strong leadership, capable of making decisions under pressure and motivating the team for peak performance. Highly organized, detail‑oriented, and capable of multitasking in a high‑pressure environment. Must demonstrate impeccable work ethics including responsibility, confidentiality, honesty, and loyalty. Job Type Full‑time Benefits Health insurance Paid time off Shift: 8‑hour shift Principals only. #J-18808-Ljbffr Limco Logisitics Inc