Renewals Underwriter I

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.

Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

Working at Pie Insurance as a Renewal Underwriter I requires adapting your skills and experience to a cutting edge, data-driven approach to risk management. Our data-centric approach to underwriting is unparalleled, and we are disrupting the small business insurance market, one customer at a time. The Renewal Underwriting I role is responsible for reviewing and analyzing existing policies for renewal, including existing term file corrections and changes. This role plays a part in building the Underwriting team’s robust portfolio by underwriting second and third-year renewals and smaller accounts.

How You’ll Do It

• Review individual risks within renewal processes and level of authority, and determine pricing and coverage terms in conjunction with Pie's guidelines and within level of authority.
• Gather, consolidate, and input information from 3rd party services and partners.
• Check for accuracy of information and verify premiums.
• Quickly and effectively decide each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
• Achieve profitable growth through appropriate risk evaluation.
• Build and maintain outstanding customer relationships.
• Prioritize and resolve customer inquiries for documentation or support.
• Review of midterm change requests on policies, including entity changes, endorsements, experience modification endorsements, rate testing, and other duties as assigned.
• Work closely with Renewal Underwriter II on the assigned Renewal Underwriting Team to ensure that your book of business is being reviewed and processed per company SLAs.
• Provide technical assistance to cross-functional teams and partners regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverage.
• Maintain strong industry knowledge on WC underwriting and changes in market/account positions.
• Develop and maintain full knowledge of all forms, coverage ratings and manuals for the specific line being underwritten.
• Participate in testing of new systems and system updates to ensure they are working as expected.
• Take on other tasks, responsibilities and projects as needed.

The Right Stuff

• High school diploma or GED is required. Bachelor’s degree is preferred.
• 2+ years of insurance experience in a customer service, audit, underwriting and/or sales role required.
• A minimum of one year of experience with commercial lines required, workers’ compensation or other P&C lines preferred.
• Experience verifying businesses using a variety of web-based research tools, like OSHA and SAFER, is required.
• Experience using Insurity and Salesforce preferred.
• Ability to produce quality work while managing a high-volume of transactions, as well as balance competing priorities quickly and effectively.
• Solid attention to detail and ability to context switch while working in a multi-state book of business.
• Demonstrated ability to send accurate and timely information to internal teams and external partners, to directly enhance and elevate the customer experience.
• Effective communication skills: possesses the ability to communicate clearly and concisely, closes the loop on open communications.
• Experience communicating in internal chat platforms, like Slack or Teams.
• Ability to quickly adapt to changes in work processes and systems.
• Desire to improve how insurance operates in a technology driven environment.
• Collaborative: demonstrates interpersonal and teamwork skills by considering the needs of others, achieving goals and builds buy-in with stakeholders, prioritizes the needs of others.

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.

Base Compensation Range

$60,000—$75,000 USD

Compensation & Benefits

• Competitive cash compensation
• Comprehensive health plans
• Generous PTO
• Future focused 401k match
• Generous parental and caregiver leave
• Our core values are more than just a poster on the wall; they’re tangibly reflected in our work

Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.

Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.

Location Information

Unless otherwise specified, this role is remote. Remote team members must live and work in the United States ( territories excluded ) and have access to reliable, high-speed internet.

Additional Information

Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

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Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.

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