Bilingual Call Center Banking Specialist

Job Posting — Bilingual Call Center Banking Specialist (Onsite) | Jacksonville, FL A-Line Staffing is now hiring a Bilingual Call Center Banking Specialist in Jacksonville, FL. This is a direct-hire opportunity with a stable full-time schedule and paid training. Pay & Details Pay: $26.00/hour Type: Direct Hire Location: Onsite — Jacksonville, FL Schedule: Full-time, 40 hours/week Training Start Date: Monday, July 6, 2026 Training Schedule: Monday–Friday, 9:00 AM – 5:30 PM Post-training: Various 1st and 2nd shift schedules may be available Flexibility required: May include weekends/holidays What You’ll Do Support clients via incoming calls related to credit and short-term lending Ask probing questions to understand needs and recommend solutions Assist with card servicing while identifying appropriate sales opportunities Resolve customer questions/concerns and provide customized support Help fulfill banking products (may include credit cards, lending, checking/savings ) Refer clients to licensed partners when needed Follow risk/compliance procedures using available tools Deliver a strong customer experience through active listening and clear communication Requirements Bilingual Spanish (required) High School Diploma/GED (or equivalent) 2 years of call center and/or banking experience plus sales experience Intermediate computer proficiency Strong communication skills (plain language, rapport building, objection handling) Comfortable with feedback/coaching, change, and learning new technology Strong organization, decision-making, and problem-solving skills Preferred Financial services experience Inbound/outbound contact center experience (phone/chat/video) Upselling/cross-selling or telephone sales experience Personal banker experience supporting high client volume Strong attention to detail and customer-focus Interested? Apply here and/or reach out directly: Austin Faris A-Line Staffing Solutions View phone number on click.appcast.io .aa415a4b-8b21-40fc-a65c-70d2b25ca29a