Team Leader
Social Impact
Team Leader, DOS Office of Security Assistance Support, Washington, DC Social Impact, Inc. (SI) is a global development management consulting firm. We provide monitoring, evaluation, strategic planning, and capacity building services to advance development effectiveness. We work across all development sectors including democracy and governance, health and education, the environment, and economic growth. Since 1997 we have worked in over 100 countries for clients such as US government agencies, bilateral donors, multilateral development banks, foundations, and nonprofits. Proposal Objective SI is pursuing a contract to support the DOS Bureau of Political-Military Affairs' Office of Security Assistance's capacity to provide effective program management, design, monitoring and oversight of security assistance. The PM Bureau’s need to provide consistent oversight of U.S. security assistance programs is vital. In a context of scarce resources, the need to demonstrate clear alignment with U.S. Foreign policy through effective program management is paramount. The Office is composed of multiple regional teams and a dedicated Global Strategy and Oversight (team) that leads on policy, knowledge management and resource management. PM/SA staff includes Foreign Service Officers (FSOs), Civil Servants, third-party contractors, and military detailees. Position Description SI is seeking a full‑time Team Leader to serve as the main interlocutor between Contracting Officer's Representative (COR) and the Social Impact staff. This position will serve in both a technical and managerial role. The position will provide an extra layer of quality assurance related to staff management, performance, time/attendance, human resources and other needs as defined by the COR. This position will serve in both managerial and technical capacities. This is a full‑time position based in Washington, DC for the duration of the contract, contingent upon contract award. The role requires U.S. citizenship and a security clearance is required. The overall anticipated period of performance of this contract is as follows: Base Period: March 17, 2026 - March 17, 2027 Option Period 1: March 17, 2027 - March 16, 2028 Optional Option Period 2: March 17, 2028 - March 16, 2029 Option Period 3: March 17, 2029 - March 16, 2030 While the Contract will be awarded for the Base and Option Periods, the exercise of the option periods is at the sole discretion of DOS. Responsibilities Serve as the main Point of Contact between the COR and Social Impact staff. Manage U.S. Government security assistance programs (Foreign Military Financing, International Military Education and Training, National Security Engagement Account) to include obligation/execution, spend plan development, and interagency coordination. Supervise contract staff, ensuring performance, time/attendance, and human resource duties. Provide critical technical advisory contract tasks including advising and reviewing deliverables for quality. Provide semi‑annual briefings on major items accomplished. Requirements Master’s degree in international relations, political science, economics, management, human resources and/or a related field. Dedicated team player and able to institute protocols and ensure compliance with protocols for contractor staff. At least three (3) years of supervisory experience managing other staff. Proven ability to deliver quality written and oral products. Experience working with U.S. Government staff. Preferred Experience Experience in organizational design, development and/or operations with the federal government or private entity. Required Security Clearance U.S. Citizenship. Active Secret-level clearance. A Secret security clearance is required for this position; however, the individual may begin work with an interim Secret security clearance. Come join our energetic and innovative team! We offer you the opportunity to play a leading role in the growth of our company, work as part of a creative and committed team, and make a difference in the well‑being of our world. To learn more about Social Impact, please visit our website. SI is an EEO/AA/ADA Veterans Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Only selected candidates will be contacted for an interview. Please, no phone calls. #J-18808-Ljbffr Social Impact
$17.69 - $22.28 per hour
...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and...SuggestedWork experience placementWork at officeWorldwideRelocationFlexible hoursShift work- ...Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction is smooth,...SuggestedRemote workWork from homeFlexible hours
$29.85 - $34.05 per hour
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..., we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. The Deputy... ...with a proven ability to lead design and construction teams.Responsibilities· Assisting with leading a team that provides Communications...Contract workFor contractorsFlexible hoursNight shift$104.24k - $156.36k
..., we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.We are... ...As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic...Contract workFor contractorsLocal area- ...Falls Church, VA to oversee day-to-day teller and platform operations, ensuring compliance and exceptional service. You will lead a team, manage cash handling, and address customer escalations while pursuing sales and advisory objectives to deepen relationships. Required...
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$50k - $63k
...Customer Service Coordinator who can confidently manage a busy workload, adapt when priorities change, and keep customers and internal teams informed. This is an active, fast-paced position for someone who takes ownership, pays attention to the details, and genuinely...Hourly payFull timeWork at office$65k - $75k
...Job Description Job Description Position Overview The Customer Insights Lead is a strategic member of the Customer Experience team responsible for developing a holistic understanding of the Tuckernuck customer. By combining customer feedback, operational data,...Full timeLocal area$23.49 - $29.59 per hour
...information. Carry out procedural tasks to support interdepartmental relationships and provide problem solving solutions to internal teams. Manage workload of assigned field technicians based on available work, the knowledge and skill set of technicians, and route...Full timeWork at officeLocal areaShift workDay shift$30 - $35 per hour
...of the first people our customers interact with. This position plays a critical role in supporting our Territory Managers, Dispatch Team, and Operations by ensuring customers receive prompt, professional, and exceptional service from the first phone call through project...Hourly payFull timeWork at officeImmediate startMonday to Friday- ...Customer Relationship Specialist to serve as the primary IT point of contact for NASA HQ and GSFC. You will bridge customer needs with IT teams, acting as a trusted advisor to ensure IT services meet mission requirements. You will help shape IT service evolution, manage...
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$17 - $20 per hour
Walgreens is seeking a Customer Experience representative in McLean, Virginia, who will engage customers, execute inventory management, and attend training for skills development. The ideal candidate has retail experience and is fluent in English, with a willingness to ...Hourly payFlexible hoursAfternoon shift- ...product, Theia. The role involves ensuring effective customer onboarding, providing ongoing support, and collaborating with internal teams to address customer needs. Ideal candidates should have experience in customer success within the defense sector, demonstrate strong...
- Fluence Energy, LLC in Arlington, VA is seeking a Senior Manager, Customer Insights to lead our global Voice of the Customer program and customer segmentation. You will shape how client feedback informs product roadmaps, GTM strategies, and commercial operations across ...
- ...strong relationships with multifamily owners and DUS lenders through customized financing strategies and superior service. You will collaborate with credit, legal, risk, and servicing teams to structure transactions aligning mission with sound #J-18808-Ljbffr Jobtailor
- ...say "yes" to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalates Keep nursing team and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options...Full timeFlexible hoursNight shiftWeekend work
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- ...project documentation such as schedules, budgets, risk registers, procurement logs, and project reports Coordinate with internal teams, subcontractors, customers, and stakeholders to support successful project delivery Monitor project progress, identify risks, and...Full timeFor subcontractor
$104.08k - $130.3k
...for the better. We are seeking a Fire Alarm Deputy Project Leader with design and implementation experience in technology applications... ...skills, demonstrated ability to plan and lead a diverse team to execute multiple contracts. Responsibilities * Run day-...Contract workFor contractors- ...and problem-solving skills, along with a high level of customer service. The Coordinator works closely with customers and internal teams to manage logistics, resolve issues, and ensure smooth and efficient execution of each delivery. Key Responsibilities Planning...Hourly payWork at officeLocal areaDay shiftAfternoon shift
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