Business Development Manager

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko you become part of a team of passionate travellers and technologists bringing people together, using the world's leading business travel marketplace. We are proud to be an equal-opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. Role Overview Serko is redefining how the world travels for business, and our partner program is one of the fastest-growing engines behind that mission in the US. We target captive-audience verticals where an intermediary books significant travel volume on behalf of others – e.g. claims adjusters coordinating hotel stays for displaced policyholders, or staffing agencies managing lodging for a mobile workforce. This is high-volume, long-duration, high-frequency stays. We are looking for a Business Development Manager to own this motion end-to-end: find the right partners, prove the value and close. The role reports to the VP of Revenue and works closely with Product Management, Customer Success and FP&A to keep the focus on customer conversion and deal advancement. What you'll get to do Hunt where it counts: Proactively identify and secure new partners across our three core verticals: Displacement/Claims/Institutional Travel, Workforce Deployment & Staffing, and Project-based & Field Operations. Own the full cycle: Run deals from Discovery through Business Case to Closed-Won, building the case for why routing travel through Booking.com for Business beats the status quo. Build the business case: Size partner travel spend, translate booking volume into revenue projections, and show prospects their ROI of consolidating their lodging program. Be the trusted advisor: Work directly with decision-makers at insurers, staffing firms, and program administrators, often people who have never considered travel booking as a lever. Help build the playbook: This function is still being proven at scale. You will sharpen what works, not just execute a fixed script. What you'll bring Account Executive track record in BD or partnership sales: ideally in SaaS, travel, insurance services, staffing, or another vertical where you sold to an intermediary rather than an end consumer. Comfort with ambiguity and numbers: You can build a credible business case from partial data and pick up the phone before a perfect script is ready. Consultative selling skills: You can walk a claims manager or staffing executive through why this matters to their business, not just pitch features. Collaborative mindset: You will join a small, close-knit team and work alongside peers and supporting functions to refine the motion as we scale it. Strong network and experience selling into core verticals: Displacement/Claims/Institutional Travel, Workforce Deployment & Staffing, and Project-Based & Field Operations. Benefits A competitive base salary and discretionary incentive plan based on individual and company performance. Focus on development: access to a learning & development platform, a committed budget and opportunities to own your own career pathways. #J-18808-Ljbffr