Canteen Food Hall Busperson

Food Hall Busperson

A food hall busperson, often referred to as a busser or busboy/busgirl, plays a crucial role in maintaining the cleanliness and smooth operation of a food hall or restaurant. The role of a food hall busperson is vital to the overall guest experience and the efficient operation of the establishment. Bussers help ensure that the restaurant remains clean, organized, and that guests have an enjoyable dining experience.

Responsibilities include, but are not limited to, the following:

• Clearing Tables: Bussers are responsible for clearing and cleaning tables once guests have finished their meals. This involves removing used dishes, glassware, utensils, and any other items left on the table.
• Resetting Tables: After clearing a table, bussers need to set it up for the next group of guests. This includes wiping down the table, arranging clean utensils, napkins, and other necessary items neatly. When applicable Cleaning and Sanitizing: Bussers are responsible for maintaining a clean and hygienic dining environment. They clean and sanitize tables, chairs, and any other surfaces in the dining area regularly.
• Assisting Attendants: Bussers often work closely with Counter attendants and servers to ensure that they have the necessary items to provide efficient service. This may include refilling water glasses, providing extra napkins, and assisting in any other way to enhance the guest experience.
• Handling Dirty Dishes: Bussers collect dirty dishes and transport them to the dishwashing area for cleaning. They may also assist in washing and drying dishes during busy periods.
• Refilling Supplies: Bussers may need to restock supplies like condiments, salt and pepper shakers, and other tabletop items to ensure guests have everything they need.
• Emptying Trash: Keeping the dining area clean also involves emptying trash bins and replacing trash bags as needed.
• Communicating with Kitchen and Attendants: Bussers often need to communicate with the kitchen staff and servers to ensure a smooth flow of food and service. They may relay special requests from guests or alert the kitchen to any specific needs.
• Providing General Assistance: Bussers are generally responsible for helping wherever needed in the restaurant. This could include assisting with hosting duties, greeting guests, or helping with other tasks as directed by management.
• Guest Interaction: While bussers primarily focus on the physical aspects of maintaining the dining area, they also interact with guests. Being polite, attentive, and responsive to guest needs is important for providing a positive dining experience.
• Bussers are also responsible for stocking/restocking all paper goods and putting away the orders in their designated area in a timely manner.

This position does not have supervisory responsibilities.

Requirements:

• At least 1 year of high-volume counter or fast-food experience in a similar or related field.
• Ability to work varied shifts, including nights, weekends, and holidays. Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Buspersons should be capable of lifting, carrying, and clearing used dishes, glassware, and trays, which can be physically demanding.
• Ability to obtain & maintain full knowledge and understanding of the venues Menu.
• Must be 21 years of age or older.

Preferred:

• Previous experience working in a similar position within a hospitality establishment.
• Previous experience working in a large, luxury resort setting.

Certifications, Licenses, Registrations:

• Must be able to qualify for licenses and permits required by federal, state, and local regulations.

Physical Requirements:

• Must be able to work under time constraints and within established deadlines.
• Must regularly lift and/move up to 10 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

Working Conditions:

• Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.