Benefits Specialist

Responsibilities Support and deliver the administration of the Company’s benefit programs across global locations Maintain in-depth knowledge of benefit offerings and ensure consistent application of HR policies and procedures Provide high-quality, solution-oriented responses to inquiries and support escalation of complex issues Partner closely with Benefits management and other teams to support benefit initiatives Play an active role in auditing and analyzing benefit data and billing, contributing to benefit-related projects and compliance Exercise professional judgment in supporting day-to-day benefits operations Manage benefit invoice payments by analyzing, auditing, reconciling, and resolving billing discrepancies Conduct special projects as needed, including preparing reports and supporting reporting requirements Requirements Bachelor's degree with at least 5 years of progressive professional experience Proficiency with Microsoft Office Suite (Outlook, Word, Excel, etc.), including using Excel formulas such as VLOOKUP Certification in related field (i.e., CEBS, etc.) (preferred) Experience with HRIS, payroll, and benefit administration systems, UKG Pro and PlanSource (preferred) Some knowledge of international benefit and leave programs (preferred) Extensive knowledge of employee benefits programs and applicable federal and state laws and regulations (required) Strong analytical skills with high attention to detail and accuracy (required) Demonstrative ability to handle confidential information with discretion and professionalism (required) High-quality customer service skills to manage employee inquiries with empathy, accuracy, and sound judgment (required) Excellent organizational and time management skills with the ability to manage multiple priorities and deadlines (required) Excellent communication skills which facilitate effective verbal and written communication internally and externally (required) Ability to travel occasionally (required) #J-18808-Ljbffr