Conference Services Manager

Job Description

This position will serve as the primary contact point for all use of event space by external rental clients and community partners. They will use data collection and market analytics to craft a marketing program and a “one-stop-shop” approach to event execution in Webb, Broderick Dining Commons, and Priority Club. This position will provide additional support to the department’s scheduling and events operations functions.

Knowledge, skills and abilities

• Considerable computer application knowledge.
• Demonstrated supervisory and organizational skills, and attention to detail.
• Excellent oral and written communication skills.
• Demonstrates extensive good judgment skills in making decisions which balance customer benefit and facility/operational interests.
• Extensive ability to work independently and take initiative.
• Considerable ability to understand and explain policies and facility and equipment specifications to customers.
• Ability to learn new applications.
• Ability to problem solve emergency situations.
• The ability to work a flexible schedule, composed of some evening, night and weekend hours.

None

Education or training

None

Level and type of experience

• Experience in sales and marketing to events, camps, and conferences.
• Staff supervision experience including hiring, training, and evaluation.
• Experience in database and documentation management

• Budget management skills.
• Experience working with a culturally diverse population.
• Ability to work independently of direct supervision.
• Experience in exercising a client-center philosophy.
• Ability to work a flexible schedule to include some evenings and weekends.

NONE

Annual Salary/Hourly Rate

Salary commensurate with education and experience