Technical Support Engineer I: Customer Care & Troubleshooting
Oracle
Oracle US is seeking a Technical Support Associate to act as the primary contact for customers, handling inquiries by phone or electronic channels and resolving simple product issues. You will collaborate with experienced peers to report and resolve routine design or maintenance problems, and you will document resolutions to support knowledge sharing. You will learn to leverage automation tools to identify root causes and contribute to process improvements, while building knowledge through #J-18808-Ljbffr Oracle
- A dynamic IT services company in Nashville seeks a Support Analyst. The ideal candidate will excel in customer service, with at least one year of IT experience and skills in troubleshooting various technologies. Responsibilities include resolving help desk issues and performing...Suggested
- Globys, a division of Harris, is seeking a Technical Support Engineer to investigate, diagnose, and resolve complex customer issues at Tier 1/2. You will own tickets end-to-end and work with international carrier customers, including AT&T, Telstra, and TELUS. The role is...SuggestedRemote job
$61.6k - $68k
...and dedicated to our customers’ mission. AT&T has an... ...opening to fill a Network Support Technician (NST)... ...NST reports to an Area Technical Lead and provides IT... ...groups and applies troubleshooting needed to resolve tickets... ...the architecture and engineering team and COTS...SuggestedTemporary workWork at officeLocal areaImmediate startRemote workRelocationShift workNight shift$75k - $85k
...RapidDeploy is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role,... ...feature requests to the Product and Engineering teams for review and prioritization,...SuggestedShift workWeekend workAfternoon shift- Motorola Solutions is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate across technical and non-technical teams, monitor critical...Suggested
- ...Provide day-to-day support to customers using Zendesk Product... ...requests to Product and Engineering with complete... ...experience within a Technical Support organization... ...Application Insights to troubleshoot technical support... ...exceptional customer care, internally and externally...RelocationShift workWeekend workAfternoon shift
- ...Overview We are looking for support to assist with ServiceDesk operations. As the modernization... ...as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and...Remote work
- ...Solutions seeks an experienced Technical Support specialist to provide day-to-day customer support using Zendesk and RapidDeploy... ...feature requests to Product and Engineering, and participate in on-call... ...while delivering excellent customer care. #J-18808-Ljbffr Motorola...Shift work
$125k - $170k
...serves nearly 100,000 customers - from Fortune 50... ...: As a Senior IT Engineer at Motive, you... ...as a senior technical contributor who improves... ....Lead complex troubleshooting and root-cause... ...IT’s ability to support the business.Build... ...optical and dental care benefits, paid time...Temporary workWork experience placementWork at officeRemote work$51.9k - $132.4k
...Oracle Technical Support Specialist Serves as a point of contact for customers, fielding inquiries via phone or electronic channels... ...technical support by troubleshooting and resolving moderately complex... ...Employee/Spouse/Child) 5. Health care and dependent care Flexible...Temporary workFlexible hoursShift work$65.7k - $118.3k
...solving and provide top-tier technical support? Join our We are looking for a Junior Linux Engineer to join our Cloud services... ...incidents, perform initial troubleshooting, and escalate according to procedures... .... AI : Enabling our customers to build, secure, and scale...Work experience placementWork at officeShift work$21.2 - $45.05 per hour
...Job Description Support Engineer - Oracle Health Locations... ...functional and technical support for the Oracle... ...point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a... ...Spouse/Child) 5. Health care and dependent care Flexible...Hourly payTemporary workFlexible hoursWeekend work3 days per week- ...Technology organization, requiring a balance of technical and customer service skills. This position is responsible for providing timely support and problem resolution to internal... ..., and excellent problem solver and troubleshooter.Excellent communication skills, with the...Local areaRemote workWorldwide
- ...IDR is seeking an IT Support Engineer to join one of our top clients for a remote opportunity. This role involves providing technical support for SMB clients, managing on-site and remote troubleshooting, and maintaining client relationships within a flexible work environment...Temporary workWork at officeLocal areaRemote workFlexible hours
- ...experienced, on-site Senior IT Support Engineer based in the Nashville... ...appropriate escalation when needed. Troubleshoot and support Windows, macOS,... ..., urgency, and strong customer‑service instincts.... ...executives, employees, vendors, and technical teams across different...Work at officeLocal areaShift work
- ...a division of Harris; is seeking a Technical Support Engineer who has genuine technical depth and... ...investigates, diagnoses, and resolves complex customer issues at Tier 1 and Tier 2 - not... ...base articles, runbooks, and troubleshooting decision trees - treating documentation...Remote jobPermanent employmentLocal areaShift work
- A healthcare technology provider in Nashville seeks an IT Support Specialist to provide proactive technical assistance, troubleshoot issues, and ensure smooth operation of IT systems. You will be the first point of contact for employees' IT concerns, assisting with system...Contract work
$21.2 - $45.05 per hour
...Description Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues... ...insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts...Hourly payTemporary workFlexible hoursShift work- ...Customer Support Technician IIIThe Customer Support Technician III provides advanced design, planning and management of desktop and telecom... ..., backup techniques, and security.Install, configure, and troubleshoot PC/telephone to switch/LAN connectivity in a primarily Windows...Relocation
- ...Service Desk Analyst II is responsible for supporting customers in the form of providing timely and... ..., this role will be responsible for technical support to patients, physicians, and... ..., changes and updates Identifies troubleshooting techniques/steps; Document all case information...Remote workFlexible hours
- ...IS Support Desk AnalystSpecialtyCare is the premier... ...high performance patient care. SpecialtyCare offers... ...information through a customer conversation (phone,... ...answering questions, troubleshooting problems, teaching or... ...manner to resolve client's technical issue. Engages in...Local area
$20 - $25 per hour
...Description Description We are seeking a helpdesk support tech to records customer and problem information into the Ticketing... ...Help desk support, Help desk, Support, Troubleshooting, Service desk, Active directory, Technical support, Ticketing system, Office 365 Top Skills...Contract workTemporary workWork at officeRemote work$29 per hour
...Analyst will provide first and second tier technical support to internal employees. The candidate... ...are essential to providing high level customer service to the employee community.... ...collaboration via Slack. Job Responsibilities: Troubleshoot software, hardware and connectivity...Full timeContract workTemporary workLocal areaRemote workShift workWeekend work$20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated... ...and service requests, performs basic troubleshooting, and resolves common end-user issues under...Contract workWork experience placementWork at office$68k - $102k
...solver to join our in-house technical support team. You will work directly with our customer support and HW vendor partners to troubleshoot and resolve EV charging... ..., mechanical engineering, or related technical discipline... ...Electric team: Care for Yourself and Your Family...Full timeTemporary workFlexible hours- ...Ensworth School in Nashville seeks a customer-focused Helpdesk Support Agent to join the IT department. Based primarily at the Frist Campus and... ...Responsibilities include responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting day-to-day...
$24.87 - $30.91 per hour
...Group (ICG) is hiring for a Technical Support Specialist to contribute to... ...communicates with customers regarding problem determination... ...administration basics, searching and troubleshooting. Integrates and supports... ...Vision, Dental and Health Care FSA. 10 vacation days & 10...Casual work$54k - $80k
...Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work- ...for our employees, providing essential technical support and ensuring a smooth and efficient IT... ..., software, and network connectivity.Troubleshoot and support mobile devices, with a specific... ....Strong communication and customer service skills.Equal Opportunity Employer...
- ...mechanical and electro-mechanical technical troubleshooting skills and excellent... ...degree of Mechanical Engineering OR 3+ years of hands-on experience... ...work environment• Handle Customer-relation machinery... ...mechanical and electrical support on-site of full range of Client...Relocation
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