Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution organization in Clifton, New Jersey in a Contract to permanent capacity. This position focuses on managing commercial past-due accounts, maintaining clear communication with customers, and supporting timely payment resolution. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to research account details across multiple sources while working effectively with Excel-based records.Responsibilities:• Contact commercial customers by phone and other appropriate channels to secure payment on overdue balances.• Review aging accounts and prioritize collection efforts to improve outstanding receivables performance.• Investigate customer information through credit data, supporting documentation, and available databases to confirm account details and identify the appropriate contacts.• Maintain accurate records of collection activity, payment commitments, disputes, and follow-up actions.• Work with internal teams to resolve billing questions or documentation issues that may delay payment.• Monitor payment arrangements and follow through consistently to ensure agreed-upon deadlines are met.• Use Excel and related tools to track account status, organize collection activity, and prepare updates as needed.